مسؤول مناوبة المطار

The Airport Duty Officer is responsible for servicing different types of aircraft which are conducted in punctual, safe planning and economic way during the aircraft ground time.

Key Responsibilities:

• Ensure consistent servicing and turnaround of multiple aircraft types, including procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.
• Monitor aircraft handling functions provided by contracted service providers.
• Ensure all key staff are aware of the standard time departure/estimate time departure.
• Monitor and record supplier performance and manage/correct any issues as they arise, focus on the safety and punctuality.
• Regular communication with crew, gate, ramp, operation.
• Conduct ad hoc briefing to ramp staff which requires immediate action.
• Timely report safety and security related incident to concerned department for follow up.
• Ensure safe, secure and correct aircraft handling procedures are followed by the service provider.
• Monitor safety of the entire operation on the ramp area, involve all staff and third- party suppliers, including safe unloading/loading of the aircraft.
• Monitor of effective quality measurement systems to ensure performance delivery and compliance to agreed service standards.
• Continuously monitor and review service delivery standards contracted with service providers.

Requirements

• Minimum +2 years of experience in airline/handling agent ramp handling services.
• Extensive Knowledge of airport operations, application of aviation safety standards and safe operating practices.
• Knowledge of applicable safety regulations and any associated requirements and procedures.
• Safety regulations and any associated requirements and procedures.
• Knowledge of management systems, preferably in aviation.
• Knowledge of the AOC holder's ground operations concept.