مساعد مدير، محلل أنظمة تطبيقات الخدمات المصرفية الأساسية

Job Purpose Summary

The incumbent is primarily responsible for supporting and maintaining the bank's repository of software applications using industry best practices. The role supports application development teams in the development, implementation, deployment, enhancement, and maintenance of critical banking systems and software applications.

A. Shareholder & Financial

• Provide effective solutions to user requirements.

• Participate in the execution of the overall IT strategy.

• Assist in implementing Key Risk Indicators (KRIs).

• Assist in implementing Key Performance Indicators (KPIs).

• Implement KPIs and best practices for Core Banking Application System Analysis.

• Promote cost consciousness, productivity, efficiency, and optimized resource utilization.

• Operate within delegated authority limits.

B. Customer (Internal & External)

• Collaborate with analysts, designers, developers, and system owners in supporting, developing, and unit testing software applications.

• Coordinate with developers regarding quality assurance, program logic, and data processing.

• Liaise with the Manager, Core Banking Applications, to ensure prompt resolution of system issues and emergencies.

• Maintain activities in line with Service Level Agreements (SLAs).

• Build and maintain strong working relationships with related departments and business units.

• Provide timely and accurate information to Internal Audit, External Audit, Compliance, Financial Control, and Risk functions when required.

C. Internal Processes, Products & Regulatory

• Participate in the development and deployment of new applications, system software, and enhancements.

• Assess existing applications for effectiveness and efficiency and recommend improvements.

• Recommend software services and solutions to support development initiatives.

• Ensure new software integrations meet business requirements, compliance standards, and interface specifications.

• Promote and enforce development procedures and quality assurance standards.

• Prepare technical documentation and specifications for new and existing applications.

• Ensure adherence to project management standards, methodologies, and controls.

• Support preparation and maintenance of documentation, standards, and user guides.

• Ensure compliance with established IT standards, policies, and procedures.

D. Learning & Knowledge

• Understand user requirements and business processes to design and propose appropriate solutions.

• Maintain knowledge of application architecture, system limitations, and integration dependencies.

• Analyze proposed system changes and ensure alignment with the bank's long-term strategy.

• Identify and pursue professional development opportunities.

• Remain updated on developments in technology, banking systems, and the professional field.

Education

• Bachelor's Degree in Computer Science or a related field.

Experience

• Minimum 4 years of experience in financial services.

• Experience in web and/or mobile application development.

• Experience supporting Core Banking Applications.

• Strong development experience in Core Banking platforms, including IBM System i.

• Relevant technical training and certifications are preferred.