مساعد مدير مطعم

Key Responsibilities:

• Manage the daily operations of the outlet and ensure smooth service delivery.

• Supervise, motivate, and develop the team to achieve operational and service excellence.

• Maintain consistently high standards of guest service, presentation, and product quality.

• Handle guest feedback and resolve concerns professionally and efficiently.

• Assist with staff scheduling, training, briefings, and performance management.

• Monitor stock levels, wastage, and operational costs.

• Ensure compliance with health, safety, hygiene, and licensing requirements.

• Coordinate effectively with the kitchen and other hotel departments to ensure seamless operations.

• Support the planning and execution of promotions, events, and special functions.

• Act as a leader on the floor and ensure the team consistently delivers a refined and personalized guest experience.

Requirements:

• Minimum 3–5 years of experience within a high-end restaurant, hotel, or hospitality environment.

• Strong knowledge of food and beverage service and outlet operations.

• Experience in managing and developing a diverse team.

• Excellent communication, interpersonal, and problem-solving skills.

• Strong understanding of guest service, operational standards, and cost control.

• Ability to work effectively in a fast-paced, high-volume environment.

• Flexibility to work shifts, weekends, and public holidays.