باريستا

Company Description

Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.

Job Description

The Barista ensures that the coffee station and outlet are maintained to the highest standards of cleanliness, presentation, efficiency, and hygiene while consistently exceeding guest expectations.

• Welcome guests warmly and provide professional, personalized service at all times.
• Take beverage orders accurately and ensure timely preparation and delivery.
• Demonstrate excellent knowledge of coffee, tea, beverages, and menu offerings.
• Recommend beverages based on guests' preferences and provide appropriate product information.
• Anticipate guest needs and respond promptly to requests and special requirements.
• Handle guest feedback and complaints professionally, escalating concerns to the supervisor or manager when required.
• Maintain a positive, friendly, and professional attitude throughout the guest experience.
• Prepare espresso, cappuccino, latte, Americano, mocha, and other specialty coffee beverages according to established recipes and standards.
• Prepare and serve hot and cold beverages, including teas, juices, smoothies, and specialty drinks as required.
• Operate espresso machines, coffee grinders, blenders, and other beverage equipment safely and efficiently.
• Ensure correct coffee grinding, extraction, milk steaming, temperature, presentation, and portion control.
• Maintain consistency in beverage quality, taste, temperature, and presentation.
• Prepare beverages according to individual guest preferences whenever possible.
• Set up and maintain the coffee station before, during, and after service.
• Ensure all equipment, utensils, glassware, crockery, and service items are clean and properly maintained.
• Monitor stock levels of coffee beans, milk, syrups, tea, and other beverage ingredients.
• Report shortages, wastage, equipment issues, and maintenance requirements to the supervisor.
• Follow proper stock rotation and FIFO procedures.
• Minimize wastage and maintain effective portion control.
• Assist with opening and closing procedures as required.
• Maintain the highest standards of personal hygiene, cleanliness, and grooming.
• Follow hotel food safety, HACCP, sanitation, and health regulations.
• Ensure workstations, equipment, and service areas are cleaned and sanitized regularly.
• Store food and beverage products correctly and within required temperature guidelines.
• Report any food safety, hygiene, or equipment concerns immediately.
• Consistently follow the hotel's service standards, policies, and procedures.
• Maintain a polished and professional appearance in accordance with grooming standards.
• Demonstrate attention to detail in beverage preparation and presentation.
• Create memorable guest experiences through genuine hospitality and personalized service.
• Maintain awareness of VIP guests, special occasions, preferences, and special requests when communicated by the team.

Qualifications

• Previous experience as a Barista in a luxury hotel, 5-star hotel, premium café, restaurant, or high-end hospitality environment is preferred.
• Professional barista training or certification is an advantage.
• Good knowledge of espresso preparation, coffee beans, brewing methods, and beverage presentation.
• Knowledge of food safety and hygiene standards.
• Good command of English; additional languages are an advantage.