نادل مشروبات

Prepare beverages for floor team members and guests in a quick, efficient, friendly and professional manner. Ensure that guests are served in accordance to Country and local guidelines regarding the service of alcohol.

Responsibilities

Duties and responsibilities

· The ability to greet each guest promptly, courtesy, graciously with eye contact a smile and good posture.

· Maintain a clean bar area, process payments and ensure correct bar inventory is being carried out when required.

· Assess customer’s needs, preferences and make recommendations for alcohol and non alcohol drinks, snacks etc.

· Restock and replenish bar inventory and supplies.

· Stay guest focused and nurture an excellent guest experience

· Set up and clear tables to specific standards in a friendly, enthusiastic, and professional manner.

· Complete various other side duties assigned by the Supervisor and maintain proper condition and cleanliness of dining areas and servicing equipment.

· Listen and respond to inquiries using a positive, clear speaking voice.

· The ability to ascertain a guest’s satisfaction and handle any problems which may arise.

· Must be able to keep track and maintain daily /weekly inventory sheet at all times.

· Ability to Mix ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks.

· Arrangement of bottles and glasses to make attractive displays.

Skills and abilities

• Able to speak, read, write, and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Able to learn and perform all essential job functions accurately and safely.
• Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.
• Auditory and visual abilities to observe and detect signs of emergency situations.

Supporting functions

• Regular attendance in conformance with the company’s standards.
• Due to the cyclical nature of the industry, Employees may be required to work varying schedules to reflect the business needs of the property.
• Upon employment, all Employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organisation’s rules and regulations will be subject to disciplinary action that may lead to termination of employment.
• Respond quickly and properly in any Restaurant emergency situation.
• Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.
• The ability to perform other tasks or project as assigned by Cipriani Management.

Working conditions

Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems.

Physical requirements

• Able to stand and exert well-paced mobility for an extended period of time.
• Able to lift up to 25lbs. and on a regular and continuing basis.
• Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.
• Manual dexterity required to use and operate all necessary equipment.
• Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees.

Intent & Function of the job description

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate.

Qualifications

Education: High school or equivalent education preferred.

Experience Required: Minimum three years of experience required.