مدير استمرارية الأعمال

The Business Continuity Manager is responsible for developing, implementing, and maintaining the organization’s Business Continuity Management and Disaster Recovery framework to ensure the resilience and continuity of critical business operations during disruptions.

The role leads business continuity and disaster recovery planning, including risk assessments, Business Impact Analyses, recovery strategy development, continuity plan implementation, crisis preparedness, testing and exercises, and ongoing program improvement.

Job Responsibilities:

1. Business Continuity Management & Governance

Own and manage the organization’s Business Continuity Management framework, policies, standards, methodologies, and procedures.

Develop and maintain the overall Business Continuity and Disaster Recovery strategy in alignment with the organization’s business objectives and risk appetite.

Establish BCM governance, roles, responsibilities, escalation mechanisms, and reporting structures across business units.

Ensure business continuity requirements are embedded into relevant business processes, projects, and organizational changes.

Provide regular updates and recommendations to senior management and relevant governance committees on the organization’s resilience and continuity readiness.

2. Business Impact Analysis & Risk Assessment

Lead and oversee Business Impact Analysis (BIA) activities across all business units.

Identify and assess critical and time-sensitive business functions, processes, systems, dependencies, resources, and third party services.

Establish and maintain Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), Minimum Business Continuity Objectives (MBCOs), and other relevant recovery requirements.

Identify business continuity risks and vulnerabilities and recommend appropriate mitigation and recovery strategies.

Ensure continuity risks are appropriately documented, monitored, and escalated.

3. Business Continuity & Disaster Recovery Planning

Lead the development, review, implementation, and continuous improvement of Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs).

Define and recommend appropriate recovery strategies and solutions for critical business functions.

Ensure plans address people, processes, technology, facilities, information, suppliers, and other critical dependencies.

Ensure business continuity plans remain current and aligned with organizational changes and emerging risks.

Oversee the annual review and validation of continuity and recovery documentation.

4. Testing, Exercises & Readiness

Develop and maintain an annual Business Continuity and Disaster Recovery testing and exercise program.

Lead tabletop exercises, simulations, walkthroughs, technical recovery tests, and other continuity exercises.

Evaluate exercise results, identify gaps, and ensure corrective actions are assigned, tracked, and closed.

Measure organizational preparedness and continuously enhance resilience based on lessons learned.

Provide management with regular reporting on business continuity readiness and outstanding remediation actions.

5. Crisis & Incident Management

Provide leadership, expertise, and guidance to management and business units during significant business disruptions and crisis situations.

Support the activation and execution of the organization’s crisis management and business continuity response procedures.

Coordinate with relevant internal stakeholders, including IT, Information Security, Risk, Compliance, Facilities, HR, Operations, and senior management during major incidents.

Ensure appropriate escalation, communication, documentation, and post-incident review processes are followed.

Lead post-incident assessments and ensure lessons learned are incorporated into continuity plans and processes.

6. Training & Awareness

Develop and implement an organization-wide Business Continuity training and awareness program.

Ensure relevant employees and stakeholders understand their business continuity roles and responsibilities.

Conduct awareness sessions, workshops, simulations, and training programs as required.

Promote a culture of business resilience and organizational preparedness.

7. Monitoring, Reporting & Continuous Improvement

Establish BCM performance indicators, metrics, dashboards, and management reports.

Provide regular reporting on business continuity maturity, plan completion, testing results, critical gaps, risks, and remediation activities.

Ensure compliance with applicable regulatory requirements related to business continuity, disaster recovery, crisis management, and operational resilience.

Identify opportunities to strengthen operational resilience and improve business processes.

Lead continuous improvement initiatives to enhance the organization’s ability to prevent, respond to, recover from, and adapt to disruptions.

Coordinate regulatory assessments and audits, related to BCM and resilience and ensure timely closure of findings and remediation actions.

8. Stakeholder & Vendor Management

Act as the primary BCM point of contact for business units and key stakeholders.

Provide expert advice and guidance to management on business continuity and resilience matters.

Coordinate with critical third-party service providers to ensure appropriate continuity and recovery arrangements are established and tested.

Participate in relevant projects and initiatives to ensure business continuity and resilience requirements are considered from the outset

Establish and oversee third-party resilience assessment for critical vendors and outsourced service providers.

Requirements

A. Educational Background & Certifications

Bachelor’s degree in Information Technology, Business Administration, Risk Management, or a related field.

Professional certification in Business Continuity, Disaster Recovery, Risk Management, or a related discipline is preferred. certification example: CBCP (Certified Business Continuity Professional).

B. Experience

Minimum 7 years of relevant experience in Business Continuity, Disaster Recovery, Operational Resilience, Risk Management, or a related field.

Minimum 2–3 years of experience in a managerial or leadership capacity.