ملخص الوظيفة
تعلن Amazon عن وظيفة قائد فريق القنوات ضمن برنامج Hub Delivery في الرياض. يتولى شاغل الوظيفة قيادة وتطوير فريق من مسؤولي تطوير الحسابات، ومتابعة استقطاب الشركاء المحليين من متاجر التجزئة وضمّهم وإدارة أدائهم، إلى جانب مراقبة مؤشرات التفعيل والتشغيل وجودة التوصيل. ويتعاون مع فرق العمليات والتوصيل للميل الأخير والبرنامج لمعالجة المشكلات وتحسين تجربة الشركاء وتوسّع البرنامج. يشترط الحصول على درجة البكالوريوس وخبرة في تحليل البيانات وحل المشكلات وإدارة العمليات، والوظيفة مخصصة للسعوديين.
نص الإعلان
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The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
- Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
- Provide hands-on coaching in prospecting, onboarding, and performance management
- Foster a culture of accountability, commitment, and field excellence
- Monitor team KPIs across operations, activation, and delivery quality
- Identify systemic issues within territories and implement corrective action plans
- Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
- Provide consolidated field insights to improve program design, partner experience, and scalability
Key job responsibilities
The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
- Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
- Provide hands-on coaching in prospecting, onboarding, and performance management
- Foster a culture of accountability, commitment, and field excellence
- Monitor team KPIs across operations, activation, and delivery quality
- Identify systemic issues within territories and implement corrective action plans
- Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
- Provide consolidated field insights to improve program design, partner experience, and scalability
- Experience in data analysis and problem solving
- Experience in operations management
- Bachelor's degree
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