محلل أنظمة بطاقات ائتمانية

Job Purpose :

To lead the requirements gathering, analysis, design, development, implementation, maintenance, and 2nd level support of IT solutions for the IT credit cards (retail and commercial/corporate, Islamic and conventional) platform

Key Accountabilities:

• To resolve, identify solution, or identify the root cause of issues with the discrepancies/outages in a timely manner.


• To lead in the analysis, design, configuration, implementation, and maintenance of IT solutions for the credit card system/s.


• To support the requirements gathering, development, implementation, and maintenance of IT solutions for the credit card system/s.


• To identify the procedures/processes improvements.


• To work with related business/operation teams, ITCC support team, QA/testing team, external vendors, internal IT teams to ensure that development activities are in sync with overall project target and objectives.


• To work with IT teams such as Client Engagement and Project Delivery to maintain project plans and project documentation.


• To ensure that all changes comply with local regulations, audit, PCI, Shariah, and information and cyber security requirements.


• To work with Network and Infrastructure to ensure that the appropriate hardware, software, storage, and network are in place.


• To identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability.


• Ensures that the systems and technology used are constantly upgraded to remain up to date with the latest application versions releases.


• To lead the technical activities required to certify the bank’s credit card solutions/systems with local and international networks.


• To guide the team through the development, testing and implementation stages and review the completed work effectively.


• Validate test conditions (test plans’ accuracy and completeness) and reviews testing efforts/progress (ensuring testing is done according to plan).


• Assist the Tech Lead, Project Manager/PMO in progress reports, plan, scoping, implementation, and vendor management.


• To make quick decisions and solve technical problems to provide an efficient environment for project implementation.


• To provide 2nd Level production/DR support and follow change control life cycle of issue reporting, investigation, analysis & fix or follow up with vendor.


• To analyze issues, obtain the fix, and support the testing cycle thoroughly within stipulated time and meet target deadline.


• To provide technical training to teams when required and serve as a technical mentor to team members.


• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.


• Assist the business analyst in preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents.


• Provides guidance to business users, some of which is technical.


• Adherence to the bank’s established procedures, policies, and guidelines.


• Pursue other related system activities as directed by superiors.

Job Details

Posted Date:

2026-10-05

Job Location:

Saudi Arabia - Khobar

Job Role:

Banking

Preferred Candidate

Career Level:

Mid Career