الملخص
تعلن FedEx عن وظيفة ممثل خدمة العملاء في دبي، ضمن وظيفة منتظمة بساعات عمل مجدولة تبلغ 48 ساعة أسبوعياً. تشمل المهام إنجاز الإجراءات المحددة بدقة وفي الوقت المطلوب، والالتزام بالمعايير الداخلية والخارجية ذات الصلة. ويتولى الموظف رصد الحالات غير المعتادة ومعالجتها وفق الإجراءات المعتمدة، مع إحالة المسائل المعقدة إلى أعضاء الفريق ذوي الخبرة. التقديم متاح لمواطني دولة الإمارات فقط، وآخر موعد للتقديم هو 28 أكتوبر 2026.
نص الإعلان
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What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"
Company:
MER FedEx Express Intl BV DXB
City:
Dubai
Scheduled Weekly Hours:
48
Worker Type:
Regular
Posting Start Date
22-Oct-2026
Posting Close Date:
28-Oct-2026
Job Family:
FXE-MEISA: Customer Care Representative
Position Summary:
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Grade: 4
Opened only for UAE nationals.
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills