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Summary:

The Data and Equipment Telematics Analyst is responsible for managing, capturing, and analysing all

telematics and equipment-related data within the fleet. This role ensures accurate reporting, timely

identification of equipment issues, and effective coordination with technicians, suppliers, and internal

teams. The analyst plays a key role in monitoring equipment performance, optimising service

schedules, and supporting operational efficiency.

Key Responsibilities:

1. Data Management & Analysis:

• Capture, validate, and enter all telematics and equipment data received from various systems
• and sources.
• Evaluate daily operational data to identify trends, anomalies, or irregularities.
• Maintain accurate digital records and ensure data integrity across platforms.
• Generate routine and ad-hoc data reports for management and operations teams.

2. Telematics Monitoring & Coordination

• Monitor equipment hours, utilisation, and performance through telematics systems.
• Identify fault codes, alarms, and error notifications and report them promptly to the relevant technicians or supervisors.
• Track equipment due for servicing and coordinate with the responsible servicing supervisor for timely action.

3. Telematics Installation Planning

• Organise and plan new telematics installations for incoming or existing equipment.
• Coordinate with the Service and Workshop teams to schedule installation activities.
• Ensure installations comply with company standards and supplier requirements.

4. Supplier & Service Coordination

• Liaise with telematics suppliers regarding technical issues, downtime, and online service interruptions.
• Follow up on unresolved system errors, inaccurate readings, or portal malfunctions.
• Work with vendors to optimise the performance and reliability of telematics systems.

5. Operational Reporting

• Prepare daily, weekly, and monthly reports on equipment status, health, performance, and utilisation.
• Highlight equipment requiring urgent attention due to fault codes, service hours, or operational concerns.
• Assist in building dashboards and data summaries to support business decisions.

6. Continuous Improvement

• Recommend improvements to data-capturing processes, reporting formats, and telematics workflows.
• Support initiatives aimed at enhancing accuracy, equipment uptime, and operational efficiency.

Key Skills & Competencies:

• Strong analytical and data interpretation skills.
• Excellent attention to detail and accuracy in data entry.
• Good communication and coordination abilities.
• Proficiency in Excel, Google Sheets, and digital reporting tools.
• Familiarity with telematics platforms (e.g., JLG ClearSky, Genie LiftConnect, Trackunit, etc.) is an advantage.
• Ability to prioritise tasks and work under time-sensitive conditions.
• Technical understanding of equipment servicing is an added benefit.

Qualifications & Experience:

• Diploma or Bachelor’s degree in Engineering, IT, Data Analysis, or related field (preferred but not mandatory).
• Previous experience in telematics, equipment monitoring, or data analysis is an advantage.
• Experience in the construction or equipment rental industry is beneficial.