نائب مدير العمليات

I. Position Summary

The Deputy Operations Manager supports the Operations Manager in planning, Executing, coordinating, and controlling inspection services operations and project delivery. This role helps ensure that inspection, testing, NDT, quality, and other assigned services are executed on schedule, within approved budgets, and in accordance with client requirements, applicable standards, contractual obligations, and company procedures.

The position coordinates jobs resources, site activities, equipment, reports, and client interfaces; monitors operational performance and commercial risks; and supports business growth. The Deputy Operations Manager acts on behalf of the Operations Manager when delegated.

II. Responsibility and Authority

• Developing operational plans, priorities, budgets, forecasts, and resource plans for assigned jobs and services.

• Coordinate the assigned jobs throughout the entire lifecycle, including mobilization, service delivery, report preparation and submission, invoicing support, and project close-out.

• Review scopes of work, contractual requirements, client specifications, inspection and test plans, procedures, schedules, and deliverables; clarify gaps before execution.

• Coordinate availability and deployment of competent personnel, inspectors, NDT technicians, engineers, equipment, tools, consumables, and approved subcontractors.

• Monitor productivity, utilization, schedule performance, costs, overtime, subcontracting, and gross margin; identify variances and recommend corrective actions.

• Ensure required personnel qualifications and authorizations, equipment calibration, method/procedure approvals before work proceeds.

• Maintain effective communication with clients and resolve operational issues and escalate significant risks promptly.

• Review the status and quality of technical reports, timesheets, service entries, client approvals, and supporting documents required for timely invoicing and collection follow-up.

• Support recruitment, onboarding, competency development, performance monitoring, coaching, and succession planning for operational personnel, as assigned.

• Identify opportunities to improve processes, service quality, resource utilization and operational efficiency; support proposals and new business opportunities with Sales.

• Perform other duties assigned by the Operations Manager and deputize for the Operations Manager within delegated authority.

III. Education and Experience

1. Bachelor’s degree in engineering or equivalent technical discipline.
2. Must hold relevant internationally recognized certifications, such as Certified Welding Inspector (CWI/CSWIP), BGAS, API 653, or API 510.
3. At least 8–10 years of relevant experience in industrial services, inspection, testing, NDT, QA/QC, or oil and gas projects, including demonstrated experience coordinating multiple projects or operational teams. Experience in a TIC company specially in Oman is preferred.
4. Good communication, reporting, leadership, and stakeholder management skills.
5. Ability to interpret engineering drawings, specifications, procedures and quality records.

1. Travel Requirements: Frequent travel to project sites, fabrication facilities and vendor locations within the UAE as required.