مسؤول تسليم عمليات التطوير والتشغيل

Role Purpose:

Design, implement, secure and operate automated application and infrastructure delivery capabilities across cloud and on-premises environments. Establish reliable CI/CD, Infrastructure as Code, configuration management, container platforms, observability and DevSecOps practices while remaining vendor-neutral. Provide hands-on project delivery and managed-services support for repeatable deployments, controlled releases, resilient platforms and continuous improvement.

Key Accountabilities

Key Activities

CI/CD & Release Automation

• Design, build, operate and improve CI/CD and deployment pipelines for applications and infrastructure.

• Automate build, testing, security validation, artifact management, approvals, deployment, rollback and release evidence.

• Implement source-control, branching, versioning and release strategies, including GitOps and policy-driven deployment where appropriate.

• Support application teams with packaging, configuration, environment promotion and production readiness.

Infrastructure as Code & Configuration Management

• Develop reusable Infrastructure as Code modules and templates for cloud, virtualized and on-premises resources.

• Automate compute, network, storage, identity, security, middleware and platform provisioning and configuration.

• Apply code review, testing, version control, state protection, secrets handling and deployment controls to infrastructure code.

• Maintain standardized deployment patterns, configuration baselines and environment documentation.

Containers & Platform Engineering

• Design, deploy and operate container runtimes, registries, orchestration platforms, networking, storage and security components.

• Administer cluster capacity, nodes, patching, upgrades, ingress, certificates, scaling and availability.

• Implement governed platform services and self-service patterns that improve developer productivity.

• Configure role-based access, workload isolation, image policies, runtime security and secrets integration.

Cloud & On-Premises Automation

• Automate workloads across public cloud, private cloud, virtualization, physical infrastructure and hybrid environments.

• Integrate deployment pipelines with cloud-native services, enterprise platforms, operating systems and data-center tooling.

• Design portable, modular automation without unnecessary dependency on one provider.

• Support migration, modernization, standardization, tagging, resource organization and lifecycle governance.

DevSecOps & Security Automation

• Embed code, dependency, secret, image, configuration and infrastructure security checks into delivery pipelines.

• Integrate identity, certificates, vaults, secrets management and privileged-access controls.

• Apply least privilege, segregation of duties, signed artifacts, controlled approvals and auditable deployment practices.

• Coordinate vulnerability remediation and maintain change, compliance and customer-audit evidence.

Observability, Reliability & Operations

• Implement centralized logging, metrics, traces, dashboards, health checks, alerts and automated response actions.

• Define service indicators, thresholds and reliability objectives with application and service owners.

• Troubleshoot deployment, infrastructure, container, integration and performance issues across distributed environments.

• Perform root-cause analysis and optimize capacity, availability, performance and operational cost through automation.

Delivery, Managed Services & Documentation

• Deliver discovery, solution design, implementation, testing, migration, handover and ongoing support.

• Prepare HLD/LLD, pipeline designs, automation standards, implementation, test and rollback plans, and runbooks.

• Execute incidents, service requests, changes and problems within agreed SLAs and governance processes.

• Coordinate with customers and technical stakeholders; provide knowledge transfer and support presales workshops, estimates, statements of work and technical responses.

JOB SPECIFICATIONS

Industry / Domain

Enterprise DevOps, cloud and data-center automation, platform engineering, CI/CD, Infrastructure as Code, containers, DevSecOps, observability and managed services.

Necessary Knowledge and Experience

• Minimum 7 years of hands-on experience in DevOps, platform engineering, cloud engineering, systems engineering or automation.

• Demonstrated experience delivering CI/CD, Infrastructure as Code, configuration automation and containerized platforms.

• Practical experience supporting production services across at least one public cloud and/or private cloud or on-premises platform.

• Experience in enterprise project delivery or managed services, including incident, change and problem management.

• Experience producing technical designs, runbooks and operational documentation.

Education and Certification Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology or a related discipline; equivalent professional experience may be considered.

• Recognized DevOps, cloud DevOps or platform-engineering certification.

• Infrastructure as Code or configuration-management certification.

• Container or orchestration administrator certification.

• Cloud architecture, administration or security certification; IT service-management certification is advantageous.

Job Specific Technical Skills

• CI/CD, build and release engineering, source control, artifacts, approvals, rollback, GitOps and environment promotion.

• Infrastructure as Code, configuration management, scripting, APIs, reusable modules, policy and automated testing.

• Containers, registries, orchestration, ingress, storage, networking, cluster lifecycle, workload security and scaling.

• Compute, networking, storage, identity and security across cloud, virtualization and on-premises infrastructure.

• Secure software supply chains, scanning, secrets protection, image security, configuration assessment and audit evidence.

• Metrics, logs, traces, dashboards, alerting, event correlation, health checks and operational analytics.

• Linux and Windows administration, command-line tools, services, networking and troubleshooting.

• Incident, request, change, problem, capacity, availability and configuration-management practices.