مدير تخطيط موارد المؤسسة

The ERP Manager will lead and manage the hospital’s Oracle Fusion ERP across Finance, Supply Chain, and HR. The role is responsible for ERP governance, system performance, integrations, vendor management, process improvement, and ensuring the ERP environment supports efficient hospital operations, regulatory compliance, and business growth.

Requirements

Responsibilities

ERP Strategy and Ownership

• Own the group-wide ERP strategy, roadmap, governance and operating model.
• Manage Oracle Fusion Cloud across Finance, SCM and HCM.
• Translate business priorities into structured ERP initiatives and measurable outcomes.
• Ensure alignment between ERP capabilities, hospital operations and the Group’s expansion plans.

Program and Vendor Governance

• Manage implementation partners, Oracle and other ERP service providers.
• Control project scope, timelines, budgets, risks, dependencies and change requests.
• Establish clear acceptance criteria for all deliverables before business sign-off and payment approval.
• Monitor contractual commitments, resource performance, deliverable quality and value realization.
• Lead steering committees, design authorities, project status reviews and executive escalations.

Finance Systems

• Oversee Oracle Financials processes, including GL, AP, AR, Fixed Assets, Cash Management and financial reporting.
• Govern integrations between the Hospital Information System and Oracle Fusion.
• Support revenue reconciliation, payroll-to-GL, bank reconciliation, consolidated reporting and ZATCA compliance.
• Work closely with Finance to improve closing efficiency, controls, reporting accuracy and automation.

Supply Chain Management

• Govern Procurement, Inventory, Sourcing, Supplier Portal, Contracts and Supply Chain Execution.
• Improve item-master governance and synchronization between clinical and ERP systems.
• Support pharmacy and warehouse replenishment, barcode/QR transactions, inventory accuracy and supplier collaboration.
• Promote Oracle standard functionality and control unnecessary customizations.

Human Capital Management

• Oversee Core HR, Payroll, Absence, Performance, Workforce Planning and Oracle Time and Labor.
• Lead the replacement or integration of attendance, workforce scheduling and related HR systems.
• Ensure payroll accuracy, employee-data integrity and effective government-platform integrations.
• Improve employee and manager self-service adoption.

Integration, Data and Security

• Govern integrations among Oracle Fusion, HIS, attendance systems, banks, government platforms and third-party applications.
• Define interface ownership, monitoring, reconciliation, error handling and support responsibilities.
• Establish enterprise master-data standards, ownership and data-quality controls.
• Ensure role-based access, segregation of duties, least privilege, auditability and regulatory compliance.

Delivery and Operational Excellence

• Control requirements, solution design, data migration, SIT, UAT, cutover, Go-Live and hypercare.
• Define release-management, incident-management and problem-management processes.
• Ensure critical defects and reconciliation issues are resolved before production deployment.
• Establish service levels and operational dashboards for ERP availability, incidents and vendor performance.
• Maintain business continuity, rollback and disaster-recovery readiness.

Adoption and Value Realization

• Drive process standardization and reduce manual workarounds and spreadsheet dependency.
• Coordinate training, super-user networks and organizational change management.
• Track adoption, automation, productivity, financial and operational benefits.
• Establish continuous-improvement plans after each implementation phase.

Preferred Qualifications

• Direct experience managing all three Oracle Fusion pillars: Finance, SCM and HCM.
• Healthcare, pharmaceutical or multi-hospital ERP experience.
• Experience with Oracle Integration Cloud, OTBI, BI Publisher and Oracle quarterly-release management.
• Knowledge of Saudi regulatory requirements, including ZATCA, GOSI and government HR platforms.
• PMP, PRINCE2, ITIL or relevant Oracle Fusion certifications.
• Experience operating in a multi-entity or multi-business-unit environment.

Key Performance Indicators

• Delivery of ERP milestones within approved scope, budget and timeline.
• Business acceptance and quality of implemented solutions.
• Reduction in critical incidents, manual workarounds and recurring defects.
• Accuracy and reliability of financial, payroll and inventory transactions.
• Integration availability and reconciliation success.
• User adoption and stakeholder satisfaction.
• Vendor SLA and contractual compliance.
• Achievement of documented business benefits and cost savings.