مشرف الأغذية والمشروبات

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Summary

We are seeking an experienced and service-oriented Food & Beverage Supervisor to oversee daily dining operations at an exclusive private members club. The ideal candidate will bring a strong understanding of luxury hospitality, refined service etiquette, and personalized member engagement. This role is instrumental in maintaining impeccable dining standards, developing a high-performing service team, and ensuring a seamless and distinguished experience for every member and guest.

Key Responsibilities

• Supervise daily Food & Beverage operations, ensuring efficient service execution and adherence to premium dining standards.

• Lead and coordinate the service team, conducting pre-shift briefings, allocating responsibilities, and maintaining operational readiness.

• Build meaningful relationships with members, recognizing individual preferences, dietary requirements, and service expectations.

• Oversee the complete dining experience, ensuring proper service sequences, table presentation, and attention to detail.

• Address member feedback and service concerns discreetly, exercising sound judgment and ensuring effective resolution.

• Collaborate with Culinary, Beverage, and Events teams to coordinate special dining arrangements, private functions, and exclusive member experiences.

• Monitor stock levels, operational costs, wastage, and service productivity while identifying opportunities to enhance revenue.

• Train and mentor team members on service etiquette, product knowledge, upselling techniques, and Club-specific standards.

• Ensure compliance with food safety, hygiene, health and safety, and established operational procedures.

Desired Skills & Competencies

• Diploma or Bachelor's degree in Hospitality Management, Food & Beverage Operations, or a related discipline is preferred.

• 3–5 years of Food & Beverage experience, including at least 1–2 years in a supervisory role, preferably within luxury dining, exclusive private members clubs, or premium hospitality establishments.

• Strong understanding of fine dining service sequences, table etiquette, beverage service, and premium hospitality standards.

• Proven ability to supervise, coach, and motivate multicultural service teams.

• Exceptional interpersonal skills with a polished, discreet, and member-centric approach.

• Sound commercial awareness, including inventory control, cost management, and revenue optimization.

• Strong decision-making and service recovery capabilities, with the ability to remain composed under pressure.

• Proficiency in restaurant POS systems, reservation platforms, and operational reporting tools.