مدير التدبير الفندقي

Role Overview

As our Housekeeping Manager, you'll work in an ONSITE environment, overseeing the smooth functioning of daily housekeeping, team management, and the delivery of exceptional standards across all our properties.

Responsibilities

• Oversee daily housekeeping activities, ensuring each property is cleaned and presented according to company standards.
• Supervise and motivate housekeeping supervisors, in-house and outsourced cleaning teams for maximum productivity.
• Efficiently coordinate cleaning schedules based on check-in/check-out timings, guest requirements, and property occupancy levels.
• Conduct regular property inspections and utilize cleaning checklists to maintain Frank Porter’s cleanliness and presentation standards.
• Ensure all properties are guest-ready prior to arrivals, including complete linen setup and amenities staging.
• Handle inventory of cleaning materials, linens, and guest supplies for all properties.
• Collaborate with the property management, guest services, and maintenance teams to ensure seamless operations.
• Train new staff and provide continuous upskilling for existing team members on best practices and safety/hygiene protocols.
• Resolve any housekeeping-related guest feedback or complaints promptly and satisfactorily.

Must have requirements

• Proven experience in managing housekeeping operations, ideally in the holiday homes, hospitality, or property management sector.
• Demonstrated team management skills with the ability to supervise, delegate, and motivate large teams (in-house and outsourced).
• Excellent organizational and time management skills for effective schedule coordination.
• Meticulous attention to detail and high standards of cleanliness and property presentation.
• Hands-on experience with cleaning processes, checklists, and quality control inspections.
• Strong communication and problem-solving skills.
• Proficiency in English (spoken and written).
• Ability to work flexible hours, including weekends and public holidays as required.