ملخص الوظيفة
تعلن IHG Hotels & Resorts عن فرصة تدريب في تقنية المعلومات لدى فندقي Holiday Inn & Staybridge Suites Dubai Business Bay في دبي. تشمل المهام تقديم الدعم التقني الأولي للنزلاء وأعضاء الفريق، والمساعدة في العمليات اليومية والنسخ الاحتياطي، ومعالجة الأعطال الأساسية للأجهزة والبرامج والشبكات، وتحديث سجلات الدعم والمخزون. يُتوقع أن يكون المتقدم ملتحقاً بدراسة تقنية المعلومات أو علوم الحاسب أو تخصص ذي صلة، أو أن يكون قد أتمها حديثاً، مع معرفة تقنية أساسية ومهارات تواصل جيدة. تتطلب الفرصة التزاماً من 6 إلى 12 شهراً، وقد تشمل مناوبات مرنة في عطلات نهاية الأسبوع والعطلات الرسمية.
نص الإعلان
كما نُشر على ihgplc.com. نقلناه من موقع صاحب العمل كما كتبه.
ABOUT US
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of two hotels, is looking for a Information Technology Intern to join their extraordinary team!
Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
YOUR DAY TO DAY
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
Provide first-level IT support to guests and team members.
Assist with daily IT operational tasks and standard checklists.
Monitor and verify daily backup processes.
Support the IT team with administrative duties and documentation.
Assist with basic troubleshooting of computer hardware, software, and network-related issues.
Escalate and follow up on support requests when required.
Maintain accurate records of IT activities and support tickets.
Maintain an up-to-date IT hardware and software inventory
WHAT WE NEED FROM YOU
Ideally, you should possess some or all the following qualifications and experience:
- Basic knowledge of computer systems, networking, and IT concepts.
- Good communication and customer service skills.
- Ability to work flexible shifts, including weekends and public holidays when required.
- Basic troubleshooting and problem-solving skills.
- Currently pursuing or recently completed a qualification in Information Technology, Computer Science, or a related field.
- 6 – 12 Months Commitment
WHAT WE OFFER
We'll reward all your hard work with competitive benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.