قائد فريق تقنية المعلومات

Role & Responsibilities

The IT Team Lead owns the organisation's cloud architecture, endpoint, identity and IT infrastructure across all business entities, and directly leads the IT Support team. The role combines hands-on cloud engineering with people leadership, driving strategic IT initiatives that build organisational capability and support business growth.

Key Responsibilities

• Own and govern the organisation's cloud architecture, including tenant design, identity management, access governance and licensing across all business entities.

• Lead cybersecurity and compliance initiatives, including security tooling and monitoring, to strengthen IT resilience and meet regulatory standards.

• Administer ERP user access, security roles and licensing, and support rollouts across functional modules.

• Design and maintain network architecture and hosting infrastructure to support new business systems and digital initiatives.

• Lead the IT Support team's workload, ticket queues and performance, and act as the technical escalation point for infrastructure, systems and security.

Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science or a related field.

• At least 6 years of experience in IT infrastructure or cloud engineering, including at least 2 years in a leadership role.

• Microsoft Azure Administrator (AZ-104) certification is required. A Microsoft 365 or security certification (e.g. SC-300) is preferred.

• Experience administering ERP systems and using SIEM and EDR security tools. Experience in facilities management or other multi-site operations is a plus.

• Strong leadership, strategic thinking and problem-solving skills,