مدير حلول الخدمات اللوجستية

Purpose of the Job

The Logistics Solutions Manager is responsible for designing, developing, implementing, and optimizing end-to-end logistics and supply chain solutions to meet customer requirements and business objectives. The role focuses on improving operational efficiency, optimizing transportation and warehousing costs, enhancing service quality, and ensuring compliance with relevant regulations and company standards.

The position works closely with commercial, operations, warehousing, transportation, procurement, and customer service teams to develop commercially viable, scalable, and customer-focused logistics solutions that support business growth and profitability.

Job Description

• Logistics Solutions Design: Develop and implement customized logistics solutions covering transportation, warehousing, distribution, freight forwarding, inventory management, and supply chain operations.
• Operational Optimization: Analyze existing logistics processes, identify inefficiencies, and recommend improvements to enhance productivity, service quality, and cost-effectiveness.
• Cost Management: Develop cost models, analyze operational expenses, optimize resource utilization, and identify opportunities to reduce logistics and supply chain costs.
• Customer Solutions and Support: Understand customer requirements and develop tailored logistics proposals, service models, and operational plans to meet agreed service levels.
• Business Development Support: Collaborate with sales and commercial teams to prepare logistics solutions, pricing structures, tenders, quotations, and customer presentations.
• Project Management: Lead the implementation of new logistics solutions, including project planning, resource allocation, system integration, process design, and operational handover.
• Performance Monitoring: Establish and monitor key performance indicators (KPIs), including delivery performance, cost per shipment, warehouse productivity, capacity utilization, and customer satisfaction.
• Stakeholder Coordination: Work with internal departments, customers, suppliers, carriers, and third-party logistics providers to ensure seamless service delivery.
• Technology and Systems: Identify and implement suitable logistics technologies, automation tools, and systems such as Transport Management Systems (TMS), Warehouse Management Systems (WMS), and shipment tracking platforms.
• Compliance and Risk Management: Ensure logistics solutions comply with applicable transportation regulations, customs requirements, health and safety standards, and company policies.
• Continuous Improvement: Apply data analysis, process mapping, and continuous improvement methodologies to enhance logistics performance and operational effectiveness.
• Reporting and Analysis: Prepare management reports, feasibility studies, cost-benefit analyses, and recommendations to support strategic and operational decision-making.
• Team Collaboration: Provide guidance to relevant teams and support the development of operational capabilities, best practices, and service delivery standards

Job Requirements - Experience and Education

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field.
• A master's degree in Supply Chain Management, Logistics, or Business Administration is an advantage.
• Professional certifications such as CSCP, CLTD, CILT, or Lean Six Sigma are preferred.
• Minimum of 5–8 years of experience in logistics, supply chain management, transportation, warehousing, or logistics solutions design.

• At least 2–3 years of experience in a managerial, project leadership, or senior specialist role.
• Proven experience in designing and implementing logistics solutions for customers or internal business operations.
• Experience in logistics costing, pricing, budgeting, financial analysis, and cost optimization.
• Demonstrated experience managing logistics projects, process improvements, and cross-functional initiatives.
• Experience working with logistics service providers, carriers, freight forwarders, and third-party logistics (3PL) operators.
• Familiarity with logistics operations and regulatory requirements in the relevant market; GCC and UAE experience is an advantage.

Leadership Behaviors

Building Outstanding Teams

Setting a clear direction

Simplification

Collaborate & break silos

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus