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Job Requisition ID: 182284

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Are you passionate about turning data into meaningful insights that help businesses make better decisions?

We are currently building a strong pool of talented MIS Executives for future opportunities in Dubai

As an MIS Executive, you will support Aftersales business performance through accurate and timely management information, performance reporting, dashboards, and data analytics. You will consolidate and validate operational and financial data, monitor key performance indicators, and identify trends, variances, risks, and opportunities.

This is an exciting opportunity for an analytical and detail-oriented professional who can go beyond preparing reports and translate complex data into clear, actionable business insights.

What You Will Do

• Prepare and maintain accurate daily, weekly, and monthly MIS reports and management dashboards.
• Monitor operational, financial, and customer-related KPIs and track performance against targets, budgets, forecasts, and historical trends.
• Identify and highlight significant variances, risks, opportunities, and areas requiring management attention.
• Consolidate, validate, reconcile, and cleanse data from multiple systems and business functions.
• Develop and maintain structured reporting for key Aftersales performance measures such as revenue, gross margin, productivity, utilization, vehicle throughput, WIP, and customer retention.
• Support budgeting, forecasting, and business review activities through historical data and performance analysis.
• Develop and maintain interactive dashboards and reports using Power BI and Power Query.
• Provide ad hoc analysis and management information to support business decision-making.
• Work closely with Service Operations, Parts, Finance, and other stakeholders to ensure consistent and reliable reporting.

Required Skills to Be Successful

• Advanced Microsoft Excel skills, including advanced formulas, data reconciliation, and analytical reporting.
• Strong working knowledge of Power BI and Power Query.
• Experience developing and maintaining interactive dashboards and management reports.
• Strong knowledge of MIS, KPI measurement, and business-performance reporting.
• Experience with data consolidation, cleansing, reconciliation, and variance analysis.
• Strong numerical and analytical capabilities.
• Ability to identify trends and translate data into actionable business insights.
• Excellent attention to detail and accuracy.
• Ability to manage multiple reporting requirements and deadlines.
• Good written and verbal communication skills in English.
• Knowledge of SAP or an automotive Dealer Management System is an advantage.

About the Team

You will be part of a collaborative Aftersales environment, working closely with Service Operations, Parts, Finance, branch teams, and other support functions.

The team relies on accurate and meaningful data to understand business performance and make informed decisions. As an MIS Executive, you will play an important role in connecting operational and financial data with management insights, ensuring stakeholders have reliable information when they need it.

What Equips You for the Role

• Bachelor’s degree in Business Administration, Commerce, Statistics, Data Analytics, Information Systems, or a related discipline.
• 3 to 4 years of relevant experience in MIS, business reporting, data analytics, business planning, or performance management.
• Hands-on experience in management reporting, dashboard preparation, and large-data analysis.
• Advanced Microsoft Excel knowledge.
• Practical experience with Power BI and Power Query.
• Experience in data cleansing, reconciliation, variance analysis, and trend analysis.
• Understanding of automotive Aftersales operations is preferred.
• Previous automotive distributor, OEM, or dealer experience is preferred.
• UAE or GCC experience is an advantage.
• Strong analytical thinking, problem-solving, organization, and stakeholder management skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.