مشرف عمليات

The Operations Supervisor is responsible for overseeing day-to-day operational workflows, managing front-line staff, and ensuring efficiency across supply chain, warehousing, or retail operational processes. This role focuses on maintaining high standards of execution, optimizing team performance, ensuring compliance, and resolving operational bottlenecks in real time.

Key Responsibilities:

• Supervise daily operational activities, ensuring smooth workflows, adherence to schedules, and meeting performance targets.
• Coach, train, and supervise operational staff or support teams; manage shift scheduling, task allocation, and performance reviews.
• Monitor stock levels, oversee receiving, shipping, and inventory counts, and coordinate logistics to prevent stockouts or bottlenecks.
• Identify inefficiencies in daily workflows and collaborate with management to implement practical process improvements.
• Ensure all operations comply with company policies, safety regulations, and quality control standards.
• Troubleshoot operational challenges, equipment issues, or supply chain disruptions quickly to minimize downtime.
• Track operational metrics, maintain daily logs, and report key performance indicators (KPIs) to senior management.

• 3–5 years of experience in operations, logistics, warehousing, or retail administration, with at least 1–2 years in a supervisory or leadership role.
• Associate or bachelor’s degree in business administration, Supply Chain Management, Operations, or a related field.

Skills:

• Strong leadership and team management skills with a hands-on approach.
• Excellent problem-solving abilities and calmness under pressure in a fast-paced environment.
• Proficiency in inventory management systems, ERP software, and MS Office / Excel.
• Strong organizational, time-management, and communication skills.