أخصائي أول خدمات الأفراد

JASARA PMC is seeking a dedicated and experienced People's Services Senior Specialist to enhance our human resources function and provide superior support to our workforce. This key position will focus on delivering high-quality HR services that align with our organizational goals and contribute to a culture of excellence, collaboration, and care. As a senior specialist, you will play a vital role in managing HR operations, supporting employee engagement, and ensuring compliance with relevant policies and regulations.

Responsibilities:

• Oversee day-to-day HR operations, including employee onboarding, benefits administration, and performance management processes.
• Collaborate with departmental leaders to understand hiring needs and develop effective recruitment strategies.
• Serve as a trusted advisor to managers and employees on HR-related inquiries, providing guidance on policies, procedures, and best practices.
• Implement and support employee engagement initiatives that foster a positive workplace culture.
• Conduct training sessions and workshops to enhance staff knowledge on HR policies, compliance, and professional development opportunities.
• Analyze HR metrics and data to identify trends and recommend improvements to enhance service delivery and employee satisfaction.
• Ensure compliance with labor laws and regulations, conducting audits and maintaining accurate records.
• Contribute to the development and maintenance of HR policies and procedures, ensuring alignment with organizational objectives.
• Support diversity and inclusion initiatives to promote a respectful and inclusive workplace environment.
• Actively participate in various HR projects and initiatives as assigned by the Head of People Services.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; advanced certifications or degrees are a plus.
• A minimum of 5 years of experience in HR operations or a related field, preferably within a consulting or project management environment.
• Strong understanding of HR processes, labor laws, and regulations.
• Proven experience in employee relations, conflict resolution, and contributing to a positive workplace culture.
• Excellent interpersonal, communication, and presentation skills with the ability to interact effectively at all levels of the organization.
• Strong analytical skills and experience working with HR metrics to inform decision-making.
• Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment.
• Proficient in HR management systems and Microsoft Office Suite.
• Demonstrated ability to work collaboratively within a team and build strong working relationships.
• Commitment to ongoing professional development and staying updated on industry trends and best practices.

Qualifications

· HR certification (e.g., SHRM-CP, PHR) is preferred but not required.