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Job Requisition ID: 181804

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

The Pre Delivery Inspection Manager is responsible for overseeing all Pre-Delivery Inspection activities, ensuring efficient, timely, and cost-effective processing of vehicles and accessories while guaranteeing customer satisfaction. The role requires developing strategies, improving systems, managing financials, and fostering stakeholder relationships to ensure operational excellence.

What You Will Do:

• Establish and implement Multibrand ASU PDI strategy focused on optimizing productivity levels, customer-oriented processes, and cost efficiency.
• Adopt Lean Production system methodology to optimize takt time and cost.
• Drive the creation of a PDI competence centre to maximize customer satisfaction while reducing costs and optimizing inventory levels.
• Design and implement systems and processes for improved customer satisfaction.
• Develop and sustain customer relationships through responsiveness and accountability.
• Execute end-to-end project plans, ensuring projects run effectively and within timelines and budget.
• Ensure department meets financial objectives by developing and implementing a sound budget.
• Manage P&L budget and track key metrics to reduce expenses and improve effectiveness.
• Build a culture of long-term saving through effective procurement cost management.
• Adjust operational processes and procedures based on performance reports for a consistent strategy.
• Define metrics and monitor controls to regularly measure facility performance.
• Implement and sustain 5S and Kaizen initiatives for continuous improvement.
• Coach and develop talent through Individual Development Plans and effective Succession Planning.
• Foster a culture that supports associate engagement and development.

Required Skills To Be Successful:

• Proven track record of delivering high-impact supply chain solutions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent interpersonal skills with a focus on team building and relationship management.
• Ability to collaborate cross-functionally and drive commercial results.

What Qualifies You For The Role:

• Graduate degree in Engineering or Automotive equivalent, with a post-graduate diploma in Business Management as an advantage.
• Minimum 10 years of experience in an Automotive After Sales environment, with distributor and OEM experience preferred.
• Experience in Kaizen, Project Management, Supply Chain Planning, Distribution, and Analytics.
• Extensive knowledge of SAP, Microsoft Office applications, inventory and supply chain management principles, and Lean Production methodology.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.