مهندس ما قبل البيع والدعم الفني

KEY ACCOUNTABILITIES:

• Provide technical support for DAS & Elmech products across customers, projects, and internal teams.
• Support pre-sales activities by collaborating with Sales and System Integrators on proposals, technical solutions, and demonstrations, including Proof of Concepts (POCs).
• Prepare and review technical documentation such as BOQs, submittals, specifications, compliance documents, and installation guidelines, ensuring accuracy and completeness.
• Coordinate with Sales teams on quotation preparation and ensure alignment with technical requirements.
• Conduct compliance checks in line with project specifications, certifications, and regulatory standards in coordination with Technical Sales and Product Manager.
• Support tender processes, including clarifications and submissions, ensuring deadlines and quality requirements are met.
• Deliver training and knowledge transfer sessions to sales teams, partners, and customers to enhance product understanding and application.
• Maintain and update technical documentation, certifications, and product-related materials to support market needs and positioning.
• Support product demonstrations, site surveys, and technical evaluations to drive solution adoption.
• Ensure technical accuracy and consistency in all project submissions and customer deliverables.
• Collaborate with cross-functional teams to support product launches, lifecycle activities, and market feedback collection.
• Monitor project and product-related activities, identifying risks and supporting corrective actions where required.
• Contribute to post-award technical support, including implementation guidance and customer assistance.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Educated to bachelor’s degree level or equivalent
• Minimum 2-5 years’ experience in Access Control/ Electromechanical products
• Negotiation, organization and planning
• Excellent command in MS Office (Word/Excel/Power Point)
• Excellent communication & analytical skills; fluent in spoken and written English

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.