موظف استقبال

Job Overview

Responsible for Welcoming visitors by greeting them, in person or on the telephone, answering or referring inquiries. Handling visitors, routing callers and answering questions and requests. Directs visitors by maintaining employee and department directories. Maintains security by following procedures and monitoring the logbook

Responsibilities and Duties

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answering, screening, and forwarding incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Order front office supplies and keep an inventory of stock
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Maintain office procedures.
• Direct the general public to the appropriate staff member.

Specific Skills / Competencies

• Thorough understanding of clerical and secretarial principles.
• Excellent organizational and time management skills and detail oriented.
• Ability to work under pressure and meet deadlines.
• Written and verbal communication skills.
• Proficient in Microsoft Office, communication.
• Integrity and confidentiality.