مشرف أنشطة ترفيهية

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

The Recreation Supervisor will oversee engaging, safe, and high-quality activities and experiences for children and families. Responsibilities include, but are not limited to:

• Supervise the daily operations of the recreation areas.
• Plan and coordinate age-appropriate recreational, educational, creative, sporting, and equestrian-related activities.
• Ensure all children are supervised, safe, engaged, and appropriately cared for at all times.
• Welcome children and families and provide a warm, friendly, and professional experience.
• Maintain accurate records of attendance, registrations, parental consent, incidents, and special requirements.
• Verify authorised pick-up arrangements and follow child safeguarding procedures.
• Communicate professionally with parents and guardians regarding activities, requirements, and feedback.
• Supervise and support recreation attendants, activity leaders, and childcare team members.
• Prepare activity schedules, daily plans, event programmes, and seasonal initiatives.
• Ensure all play areas, equipment, toys, facilities, and activity spaces are clean, safe, and well maintained.
• Conduct regular safety checks and report hazards, damage, incidents, or maintenance requirements promptly.
• Coordinate with guest relations, membership, hospitality, events, equestrian, and operations teams.
• Support children’s parties, family events, school-holiday programmes, and member activities.
• Manage activity equipment, supplies, games, crafts, sports materials, and inventory.
• Ensure activities are inclusive, engaging, age-appropriate, and suitable for varying abilities.
• Respond calmly and professionally to behavioural concerns, accidents, emergencies, or complaints.
• Follow all child protection, health, safety, hygiene, first-aid, and emergency procedures.
• Maintain confidentiality when handling children’s, member, guest, and family information.
• Prepare regular reports on attendance, participation, incidents, feedback, and activity performance.
• Contribute to the continuous improvement of children’s services and family experiences.
• Perform other recreation, children’s club, family experience, and operational duties as required.

Desired Skill & Expertise

• 2+ years of experience as a Recreation Supervisor, or a similar role.
• Proven experience supervising children and coordinating age-appropriate activities.
• Strong knowledge of child safeguarding, health, safety, hygiene, and emergency procedures.
• First Aid and CPR certification is highly desirable.
• Excellent communication and interpersonal skills.
• Warm, patient, energetic, responsible, and engaging personality.
• Strong leadership, supervision, organisation, and time-management skills.
• Creative approach to planning activities, games, and family experiences.
• Professional, polished, discreet, and service-oriented.
• Ability to work flexible hours, including evenings, weekends, holidays, and school breaks.
• Experience in luxury hospitality, family clubs, equestrian activities, or VIP environments is an advantage.
• Fluency in English is required; Arabic is highly desirable.