استشاري أول للأنظمة التقنية

5 - 10 years of experience and / or a combination of experience and education.

Bachelor's Degree in Computer Science or a relevant subject

• Design, document and develop new solutions for new or existing lines of business using RICE (Reports, Interfaces, Conversions and Enhancements) components

• Modify, enhance and add customizations to the existing solution, as required and ensuring to roll out to the business

• Communicating and understanding users and process owners to gain buy in and develop business implementation strategies

• Identify Key Performance Indicators and develop business implementation strategies.

• Assist the business users in mapping and streamlining the business practices, and implement the various relevant modules

• Conduct user training, troubleshooting, identifying and analyzing bugs and other performance issues, ensuring to take corrective action in a timely manner

• Plan and manage the data migration process, data integrity and data cleansing.

• Monitor the system’s performance and ensure the optimal response time is achieved

• Provide the necessary training to the end users on all the solution’s functionalities

• Ensure continuous liaison with the end users to achieve solution objectives, conducting user trainings and providing the required user support to maintain customer satisfaction

• Ensure all quality standards, processes, procedures and policies are met at all times

• Provide all the necessary progress reports on a regular and required basis

• Maintain company EHSQ policy and procedure and improve safety culture

• All other job-related duties, as assigned