مسؤول أول مكتب إدارة المشاريع لتقنية المعلومات

Supervise the daily operations of the IT PMO, maintaining consistent project management practices and reliable portfolio information. Coordinate project planning, monitor delivery performance, and consolidate risks, issues, dependencies, and resource requirements. Support management decisions through clear reporting and timely escalation while ensuring projects follow approved governance and enterprise PMO requirements.

• Job Responsibilities:

PMO Operations & Project Standards

• Develop and maintain IT project management procedures, templates, reporting schedules, and documentation standards in alignment with enterprise PMO requirements.
• Coordinate project initiation, planning, monitoring, and closure activities.
• Confirm that projects have documented scope, milestones, responsibilities, dependencies, and expected outcomes.
• Monitor adherence to approved project management methods and governance checkpoints.
• Guide project managers and delivery leads in applying PMO standards.

Project Delivery Monitoring

• Monitor project progress against approved scope, schedules, resource plans, and budgets.
• Consolidate delivery updates from project managers and responsible workstream owners.
• Maintain portfolio-level visibility of risks, issues, dependencies, and proposed project changes.
• Coordinate recovery plans with delivery owners and track agreed corrective actions.
• Escalate significant delays, unresolved dependencies, resource conflicts, and decisions beyond delegated authority to the Manager.
• Track completion of required technical, quality, business, and change approvals before relevant project milestones.

Portfolio & Demand Coordination

• Maintain the IT project portfolio and demand register, including proposal status, priorities, capacity requirements, and dependencies.
• Prepare delivery and capacity assessments to support management’s evaluation and prioritization of initiatives.
• Incorporate validated cost information from the Financial Controller into portfolio assessments.
• Coordinate governance-process checks with the Governance Specialist.
• Record approved prioritization, resource, and portfolio decisions and communicate their delivery implications.

Reporting & Project Records

• Prepare consolidated weekly project reports and periodic portfolio dashboards.
• Maintain consistent project status definitions and reporting data.
• Review project documentation for completeness, accuracy, and adherence to PMO standards.
• Incorporate quality assessments from the IT Quality Supervisor without independently performing technical testing or acceptance.
• Track project approvals, change decisions, closure requirements, and lessons learned.
• Coordinate post-implementation reviews and benefits-tracking updates with the relevant business owners.

PMO Improvement & Team Coordination

• Identify improvements to project management tools, methods, templates, and reporting.
• Promote suitable Agile, hybrid, or other approved delivery approaches based on project needs.
• Monitor PMO effectiveness and recommend maturity improvements to the Manager.
• Coach PMO resources and coordinate workloads, where applicable.
• Provide project governance evidence and remediation updates to the Governance Specialist for audit and compliance reviews.

Requirements

A. Educational Background & Certifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field is required
• Project Management Professional (PMP), PRINCE2, or equivalent certification is preferred
• Agile certification (Scrum, SAFe, etc.) is a plus

B. Experience

• 5-7 years of experience in IT project management, PMO, or related roles
• Proven experience supervising projects or leading multiple project workstreams
• Experience working within structured PMO environments and governance frameworks
• Experience in stakeholder management and cross-functional coordination