مهندس خدمة

Job Title :

Service Engineer

Responsibilities

•Perform troubleshooting, servicing, preventive maintenance, corrective maintenance, and repair of centrifugal chillers across multiple brands. •Diagnose and resolve complex technical faults, including communication errors, control-system malfunctions, PCB failures, compressor-related issues, sensors, electrical components, and associated chiller systems. •Carry out and/or supervise centrifugal compressor inspection, servicing, repair, and overhaul activities. •Ensure all maintenance and repair activities are performed in accordance with OEM recommendations, safety requirements, and contractual obligations. •Attend emergency breakdown calls and ensure timely diagnosis, corrective action, and restoration of equipment operation. •Supervise, guide, and provide technical support to technicians during troubleshooting, maintenance, repair, and commissioning activities. •Coordinate with OEM technical support for complex faults, specialized repairs, software/control issues, and technical recommendations. •Prepare accurate service reports, maintenance records, troubleshooting reports, and other required technical documentation. •Manage assigned AMC/service-contract customers and ensure compliance with agreed SLAs, response times, and service-quality requirements. •Identify spare-parts requirements and coordinate with procurement, stores, suppliers, and OEMs to ensure timely availability. •Support AMC/service-contract renewals and identify opportunities for additional maintenance services, upgrades, retrofits, and system improvements. •Provide technical guidance and support to the service team and customers when required. •Build and maintain strong customer relationships to support customer satisfaction, retention, and long-term service business.

Educational Qualifications

Education Degree

: Bachelor

Major

: • Bachelor's Degree in Mechanical Engineering or Electrical Engineering. • HVAC and/or centrifugal chiller technical certification is preferred. • OEM training or certification from recognized centrifugal chiller manufacturers would be an advantage.

Experience

Years of Experience

: 5 - 8 Years

Field of Experience

: • Minimum 5-8 years of relevant experience in centrifugal chillers, including substantial hands-on troubleshooting and maintenance experience. • Proven experience in after-sales service and maintenance operations. • Demonstrated experience working with multiple centrifugal chiller brands, preferably Daikin/McQuay, Carrier, York, and Trane. • Experience in centrifugal compressor troubleshooting, servicing, and overhaul is highly desirable. • Previous experience handling service contracts/AMCs and dealing directly with customers. • Experience supervising technicians and coordinating field-service activities is preferred. • Kuwait/GCC experience would be an advantage.

Skills

•Strong technical knowledge of centrifugal chiller operation, controls, compressors, and associated components. •Good understanding of HVAC fundamentals, chilled-water systems, electrical/control systems, and system integration. •Strong ability to diagnose and resolve complex centrifugal chiller faults. •Hands-on experience using centrifugal chiller diagnostic tools, OEM software, and service equipment. •Ability to read and interpret wiring diagrams, control schematics, technical drawings, and OEM manuals. •Strong analytical, troubleshooting, and problem-solving skills. •Good communication, reporting, and customer-handling skills. •Ability to work independently and effectively under emergency or high-pressure situations. •Leadership and supervisory capability to manage and develop technicians/service teams. •Strong commitment to safety, service quality, and customer satisfaction.

Other Requirements

Gender

: Male

Age

: 27 - 35 Years

Preferred Language

: Arabic, English

Duty Shift / Timings

: One Shift / 8:00 AM To 4:00 PM

Salary & Benefits

Salary

: Attractive Salary

Other Benefits

: As per the company policy.

Job Remarks

No of Vacancies

: 1

Job Country

: Kuwait

Nationality

: Kuwait

Career Level

: Mid-Career

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