أخصائي التميز المؤسسي

Job Purpose

Participate in enhancing corporate performance by development and creation of quality culture in Company through building quality systems, and its procedures thus ensuring organisational change are following the right standards and creating the environment for innovation and improvement programs where these practices are identified, evaluated, prioritized, planned, implemented, and regularly reviewed. Ensure benefits and organization/people’s capabilities for improvement and innovation are continuously improved. Also, support leadership in enhancing People's engagement, culture transformation, and to promote recognition and rewards in the company.

Research, analyse and implant a culture of corporate excellence in the organization. Responsible for development and implementation of business excellence models as per benchmarks including business processes. Assist the company management to create a culture that supports disciplined and systematic process management; data-driven decision making; continuous improvement aligned with established strategy & objectives. Identify projects and implement improvement initiatives using techniques that results in faster, better, optimal services. Interact with company leadership team to carry out duties in compliance with all regulations, guidelines, policies and procedures and established Corporate Excellence models. Further, identify and propose strategic initiative and ideas for company performance improvement.

As a designated shared services provider for Al Dhafra Petroleum and Al Yasat Petroleum, all accountabilities, roles and responsibilities of the position shall be applicable to both companies

Job Specific Accountabilities (Part 2)

Extensive involvement in the management of the company’s Quality/Excellence models and systems.

Supports projects which are directly related to the improvement of the Quality Management System, in relation to process approach, process review, document management, stakeholders’ satisfaction and other measurement mechanisms.

Remains up to date with the latest Quality Management and Business Excellence industry trends.

Collates data outlining areas of strength and areas of improvement based on analysis of results and business performance.

Evaluates the effectiveness of improvement activities.

Helps compile and analyse data from stakeholders’ feedback to identify areas of improvement and elaborate practical solutions.

Compiles and prepares reports, presentations and other documents as instructed.

Conducts periodical assessments on excellence program initiatives and regular benchmark with local and international peers, collects and comply stakeholders’ feedback regarding processes and policies improvements, promotes awareness about excellence programs and awards, in order to provide recommendations on improvements that ensure compliance with relevant international standards & frameworks and aligned with market best practices.

Performs other similar or related duties, as assigned, such as conducting studies in the field, carrying out site visits, preparing periodic status reports on business excellence initiatives, etc.

Carry out studies of the existing and emerging best practices regarding Quality and Excellence management to understand perceptions of stakeholders regarding effectiveness of quality and excellence practices and align it with business needs and objectives.

Promote Company as a brand, Enhance People's Engagement and contribute for the culture transformation where employees are happier, and more efficient.

Enhance recognition and rewards in company and propose initiatives to leaders for the same.

Contribute to company Synergy studies, finalize Business Scorecard for each division/BU and review with senior management.

Generic Accountabilities

Budgets
• Provide input for preparation of the Department/ Section budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.
Policies, Systems, Processes & Procedures
• Implement approved Department / Section policies, processes, systems, standards and procedures in order to support execution of the Department / Section’s work programs in line with Company and International standards.
• Comply with all applicable legislation and legal regulations.

Performance Management
• Contribute to the achievement of the approved Performance Objectives for the Department / Section in line with the Company Performance framework.
Innovation and Continuous Improvement
• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.
Health, Safety, Environment (HSE) and Sustainability
• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices
Reports
• Provide inputs to prepare Section MIS and progress reports for Company Management

Internal Communications & Working Relationships

• All executive team on an as-needs basis in the assimilation of business support plans

• Direct reports on an ongoing basis to ensure that anticipated progress has been made against the achievement of individual and departmental objectives.

External Communications & Working Relationships

• Representatives of private/public sector organisations with whom Al Dhafra Petroleum may build strategic alliances or have entered into a joint venture or contractual agreement.

• Senior representatives of major customers to understand their current and future requirements and Consultants.

Minimum Qualification

Bachelor Degree in Business Administration and/or preferably in Engineering discipline.

Minimum Experience, Knowledge & Skills

12-15 years of experience in quality management system, corporate culture and employee engagement, management consulting, business planning & performance, corporate assurance and change management.

Revenues/ Budget: As per approved financial budget
Direct Reports: As per organization chart
Indirect Reports: As per organization chart