أخصائي تحقيقات الاحتيال

JOB SUMMARY / INTRODUCTION

The Group Fraud Risk & Investigations function is part of the group’s Risk Management function and provides second line Fraud Risk oversight for the firm’s front office and support / control functions.

The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in the delivery of the function’s objective related to investigations. This entails conducting investigations into incidents of actual and suspected fraud, bribery & corruption, data breaches and other incidents of misconduct as detailed in the Fraud Policy. The role holder will be responsible to gather evidence, interview suspects and witnesses, evaluate findings, conduct root cause analysis, draw conclusions, file the required regulatory incident reports, make appropriate recommendations and write detailed investigation reports.

KEY RESPONSIBILITIES

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
• Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value drive culture within the bank.
• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies and quality standards.
• Assist the VP Fraud Investigations to execute the Functional Operating Model components of the Fraud Investigations capability.
• Receive cases for investigation and conduct risk assessments to identify immediate loss mitigation and recovery actions required.
• Take direction from AVP and VP fraud Investigations as to the investigation plan.
• Where required ensure immediate escalation of the incident as per department escalation matrix.
• Assess the preliminary facts of the incident to determine whether the incident qualifies as a potential insurance claim with appropriate escalation/reporting.
• Gather information, documents, data, evidence required to determine the facts surrounding the incident. Interview suspects and witnesses (including staff) where required.
• Collaborate and coordinate investigation/actions with other Bank functions such as Internal Audit, IT, HR, Legal, Compliance dependent on the need of each case.
• Assess investigations findings, interpret evidences, conduct a root cause analysis, quantify the loss or potential financial exposure, write a comprehensive investigation report containing appropriate risk mitigation and remedial recommendations.
• Utilise available data analysis and forensic tools and techniques to identify patterns, anomalies and potential areas of concern.
• Ensure that CBUAE STR or SAR reports are filed timeously and that any requests for additional information are responded to within prescribed timelines.
• Proactively identify and anticipate potential systemic risk, evolution of, or new versions of fraud trends to facilitate preventative action.
• Act as subject matter expert and provide input to the creations of fraud awareness and training material as well as participating in the delivery of the material when required.
• Network with industry peers to share intelligence and best practices.
• Stay updated with latest trends in banking fraud, technology, and investigation techniques.
• Promote a culture of risk awareness across the organization within the team.
• Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
• Authorised to take decisions as per the approved authorisation matrix.

REQUIREMENTS / QUALIFICATIONS

• Bachelor’s degree in Criminal Justice, Law, Finance, Business, or a related field.
• Minimum of 2 years’ experience in fraud investigations, preferably in the banking sector.
• Basic understanding of banking operations.
• Working knowledge of law and criminal justice procedures.
• Analytical, problem-solving, and decision-making skills.
• Good report writing skills.

• Good communication and presentation skills.