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Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles The Palm

Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.

Job Description

We invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a Tailor, reporting to the Linen/Laundry Supervisor.

The Tailor is responsible for providing high-quality tailoring and alteration services to support the hotel’s operational and guest service needs. The role includes carrying out alterations and repairs to uniforms, staff clothing, linen, and other textile items, ensuring all work is completed accurately, efficiently, and to the highest standards. The Tailor is also responsible for maintaining sewing equipment, managing materials and supplies, and ensuring all items are handled with care and attention to detail.

At Raffles, the Tailor is more than a skilled garment professional. This role contributes to the seamless presentation and exceptional standards of the hotel by ensuring that uniforms, garments, and textile items are always maintained in excellent condition. The Tailor is meticulous, organized, and proactive, demonstrating strong sewing and alteration skills while maintaining the quality, elegance, and sophistication that define the Raffles experience

KEY ROLES & RESPONSIBILITIES

• Repairing of all flat work i.e. bed linen, bathrobes, towels and bath mats used in rooms
• Repairing of all table linen, kitchen linen, curtain headings and hems
• Repairing, altering and sewing on buttons off all uniforms used in the hotel
• Minor repair work and alteration of guest items upon request
• Assists the uniform staff with checking, sorting and distributing uniforms
• Maintains and keeps all machines and work area clean and in good repair
• Adhere to OH&S policies and procedures
• Performs related duties and special projects as assigned
• Checking machines at regular intervals

Qualifications

• Secondary education
• Minimum 3 years experience in a similar capacity in the hospitality industry

PERSONAL ATTRIBUTES

• Average reading, writing and oral proficiency in English
• Must be well presented and professionally groomed
• Strong interpersonal skills and attention to detail

AND ABOVE ALL

• Embrace the Raffles brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Additional Information

Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.