مدير العمليات الخلفية للخزينة

Job Brief:

The Treasury Back Office Manager is responsible for overseeing and executing core treasury back-office operations, with a primary focus on payment processing and treasury systems administration. The role manages one direct report and ensures the integrity, accuracy, and timeliness of high-value payment flows, maintains strong operational controls, and provides critical coverage for key treasury activities across the team including cover for trade finance issuance. In addition this role supports the Deputy Treasurer in process enhancement, system changes and Treasury controls.

Your Responsibilities:

Back Office oversight

• Oversee and manage large-value domestic and cross-border payment flows, ensuring timely execution and adherence to internal approval frameworks.
• Act as primary owner of payment processing controls, including validation and authorization workflows.
• Investigate and resolve payment discrepancies, failed transactions, or bank-related issues in a timely manner and maintain strong relationships with banking partners to support payment execution.
• Act as primary backup for critical treasury operations, including payments execution and reporting activities performed by the wider team.
• Provide guidance and support to team members on processes, controls, and system usage.
• Ensure completeness and accuracy of month-end and year-end treasury reporting deliverables and support audit processes.

• Provide cover and senior support for FX confirmations, agent notices, and fee computations.
• System Administration Coordination
• Help maintain HSBCnet access, user profiles, and control settings and guide system admins on key changes.
• Act as the key point of contact for system-related queries and issue resolution across the treasury team.

Trade Issuance

• Cover end to end management of trade finance activities, including:

o Guarantee issuance

o Guarantee amendments and cancellations

o Coordination with banks and internal requestors

• Ensure all guarantee facilities, system fields, and reporting are correctly set up in IT2.
• Assist with data validation, system fields, and upkeep of IT2 reports.

Intercompany Loans

• Act as the primary executor and owner of all intercompany loan activities, ensuring accurate and timely processing of loan drawdowns, repayments, and renewals.
• Maintain complete and up-to-date intercompany loan registers, including principal balances, interest terms, maturities, and counterparty details.
• Monitor and manage loan maturities and facility limits, proactively coordinating rollovers, extensions, or settlements with relevant stakeholders.
• Overseeing and providing cover on the calculation, validation, and processing of intercompany interest accruals reconciliation of intercompany loan balances between treasury systems and ERP.
• Support the preparation of intercompany loan agreements and amendments, ensuring documentation is complete, approved, and centrally stored.
• Provide regular reporting on intercompany exposures, utilization levels, and upcoming maturities to Treasury leadership.

Future process & system enhancement

• Support the Deputy Treasurer in identifying and implementing process improvements and automation opportunities.
• Support process improvements including: TMS implementation, Cash pooling implementation, Closing obsolete bank accounts and Transitioning all payments into the new TMS, reducing e banking activity.
• Contribute to treasury transformation initiatives, including digitization, straight-through processing (STP), and efficiency enhancements.
• Review and enhance treasury policies, procedures, and control frameworks to align with best practices.
• Assist with implementation of new banking solutions, payment technologies, or regulatory changes.
• Support system governance in the new TMS, including user access controls and security administration
• Lead or support system upgrades, TMS enhancements, working with IT and external vendors.

Your Qualifications

• Bachelor's degree in finance/accounting/commerce, higher studies an advantage
• Ideally ACT or CTP qualified
• Minimum 5 years’ experience in treasury, at least 3 years in a supervisory role

Your Proficiencies

• In depth knowledge of treasury systems, concepts, practices, and procedures
• Advanced MS Excel skills & Power BI. Knowledge on AI would be positive
• Strong control mindset
• Project management skills
• TMS & automation experience
• Back-office knowledge and exposure to debt management