ملخص الوظيفة
تعلن الخطوط الجوية القطرية عن وظيفة مراقب خدمات تقنية للمراسلة والتعاون في الدوحة. تشمل المتطلبات إدارة ودعم خدمات Microsoft 365 وGoogle Workspace والبيئات الأصلية والهجينة، إلى جانب استكشاف الأعطال وإعداد التوثيق التقني. يشترط خبرة إجمالية في تقنية المعلومات لمدة 10 سنوات، منها 5 سنوات خبرة عملية في Microsoft Exchange وTeams وSharePoint وPower Platform. كما تتطلب الوظيفة الاستعداد للعمل على مدار الساعة طوال أيام الأسبوع.
نص الإعلان
كما نُشر على qatarairways.com. نقلناه من موقع صاحب العمل كما كتبه.
Knowledge and skills:
- Bachelor's Degree or High School or Diploma in Computer Sciences or equivalent qualification
- 10 years of total IT experience with 5 years of hands-on experience with Microsoft Exchange, Microsoft Teams and SharePoint and Power Platform in native and hybrid environment.
- We are looking for a mature and self-motivated professional with good communication skills, problem-solving skills and ready to work 24x7 in a fast-paced dynamic environment
- Strong knowledge and hands-on work experience in Exchange, Microsoft Teams, SharePoint Online, OneDrive, Power Platform and Microsoft 365 stack in native and hybrid environment.
- Should have experience in administrating Exchange, SharePoint Online, Microsoft Teams, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with other Microsoft apps, third-party apps, and custom apps.
- Strong knowledge and hands-on work experience in Google Workspace Suite environment such as Gmail, Google Meet, Google Drive along with Microsoft 365 Hybrid environment.
- Strong knowledge and experience in Active Directory, Google Identity, Azure Active Directory, PowerShell and MS Graph API
- Strong understanding of Microsoft Core Infrastructure like Microsoft Active Directory 2016/2019, Azure Active Directory, Active Directory Federation Systems (ADFS) and Group Policy, Microsoft 365 Groups, Google Identity, Google Cloud Directory Sync, Certificates Management and network concepts including TCP/IP sub netting, voice policies, routing, SMTP, DNS, DHCP, load balancers, etc.
- Ability to create complex PowerShell scripts to automate email operations and management.
- Knowledge on configuration and implementation of monitoring solutions like Microsoft SCOM.
- Strong experience in OS and Virtualization technologies is desirable.
- Strong knowledge on ITIL processes like Incident, Problem, Change, Service Continuity Management and documentation
- Strong analytical and creative problem-solving skills.
- Strong troubleshooting skills
- Knowledge of IT documentation
About Qatar Airways Group:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community
How to Apply:
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.