نادل

Waiter/Waitress (Saudi National)

The House Hotel Dar Tantora, Alula

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

ABOUT THE PROPERTY

Dar Tantora, The House Hotel – An earth-built community in AlUla

Dar Tantora The House Hotel with its labyrinth of tightly packed streets, hundreds of mud-brick buildings, and a colossal watchtower fort, Dar Tantora, The House Hotel, is situated in the heart of AlUla’s Old Town, one of Saudi Arabia's most impressive heritage sites. Meanwhile, Cloud 7 Residence, Dar Tantora The House Hotel’s sister property, offers a serene escape just a short distance away from the bustling city centre. The exclusive community, composed of 30 rooms, 2 F&B outlet, cigar lounge, spa, numerous bespoke retail stores will become the most sought-after earth friendly, low impact sustainable heritage eco sanctuary, where the goal is to create an experience, with workshops and activities that showcase the importance of the destination in history.

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Greet and escort customers to their tables.

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

• Prepare tables by setting up linens, silverware and glasses.

• Inform customers about the day’s specials.

• Offer menu recommendations upon request.

• Up-sell additional products when appropriate.

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.

• Communicate order details to the Kitchen Staff.

• Serve food and drink orders.

• Check dishes and kitchenware for cleanliness and presentation and report any problems.

• Arrange table settings and maintain a tidy dining area.

• Deliver checks and collect bill payments.

• Carry dirty plates, glasses and silverware to kitchen for cleaning.

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).

• Follow all relevant health department regulations.

• Provide excellent customer service to guests.

EXPERIENCE & SKILLS

• Proven work experience as a Waiter or Waitress.

• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS).

• High school diploma; food safety training is a plus.

• Strong communication and interpersonal skills with excellent spoken and written English.

• Basic math skills.

• Ability to remain calm and professional with difficult customers.

• Endurance to walk and stand for long hours.

• Attentiveness and patience for customers.

• Excellent presentation skills.

• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.

• Active listening and effective communication skills.

• Team spirit.

• Flexibility to work in shifts.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.

• Career Growth: Opportunities for advancement within our dynamic organisation.

• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.

• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

Apply CRAFT YOUR CAREER. - Kerten Hospitality