مسؤول إداري

The Admin Manager is responsible for managing day-to-day administrative operations and supporting facilities services to ensure efficient workplace functioning and service delivery across the organization. The role oversees administrative processes, office management, and support services, ensuring alignment with operational requirements and organizational standards. The position plays a key role in maintaining a productive work environment, optimizing administrative efficiency, and supporting business units through reliable and effective service delivery.

Requirements

Key Accountabilities & Activities

Generic Accountabilities

Strategy Execution

• Implement departmental plans and ensure alignment with defined business objectives.
• Translate functional goals into team-level operational plans and coordinate their execution.
• Monitor and track execution progress and report on performance against targets.

Budget and Financial Monitoring

• Support and manage budget preparation and implement cost control within the team.
• Track expenditures and report variances in line with approved budgets.

Common Accountabilities

• Manage day-to-day operations and ensure delivery of targets in line with plans.
• Identify and implement process improvements to enhance operational efficiency.
• Ensure compliance with policies, procedures, and operational standards.

People Management

• Manage and supervise team members, setting clear objectives and expectations.
• Monitor and track team performance, providing regular feedback to ensure delivery.
• Support and coordinate employee development and training initiatives.

Coordination

• Coordinate team activities to ensure smooth execution of operational plans.
• Coordinate with internal stakeholders to resolve operational issues and support delivery.

Job-Specific Accountabilities

Administrative Operations Management

• Manage execution of administrative support services and office operations to ensure efficient, responsive, and reliable support to business units and workplace operations.
• Oversee day-to-day delivery of administrative services and monitor performance against service expectations and operational needs.
• Support consistent implementation of service standards and identify opportunities to improve service effectiveness and efficiency.
• Address service issues and operational gaps impacting delivery of administrative support.

Facilities Services Coordination

• Manage coordination of facilities-related services including maintenance support, workplace services, office support requirements, and day-to-day facility’s needs.
• Monitor performance of facilities supports services and ensure timely resolution of operational issues affecting workplace functionality.
• Support smooth execution of facilities services aligned with operational priorities and employee requirements.
• Assist in improving service responsiveness and facilities support effectiveness.

Support Services & Vendor Management

• Manage day-to-day oversight of service providers supporting facilities and administrative operations.
• Monitor contracted service performance and support actions to improve quality, responsiveness, and consistency of delivery.
• Ensure support services are effectively deployed and aligned with operational needs.
• Support vendor performance improvement and service issue resolution.

Workspace & Service Delivery Support

• Oversee execution of workspace support activities and operational services supporting business continuity and workplace functionality.
• Support delivery of office services and workplace arrangements aligned with organizational requirements.
• Monitor service delivery standards and support improvements that enhance workplace support effectiveness.

Administrative Service Performance

• Monitor service performance indicators related to administrative and facilities operations and support operational performance reviews.
• Identify service gaps, risks, or operational inefficiencies and support corrective actions.
• Provide inputs and recommendations to strengthen service delivery performance and reliability.

Operational Service Improvement

• Support initiatives aimed at improving administrative processes, workplace support services, and facilities operating practices.
• Identify opportunities to improve efficiency, service quality, and operational effectiveness.
• Contribute to strengthening overall maturity and performance of administration operations.

Employee Benefits
• Premium Medical Insurance.
• Education Allowance.
• Health and Wellness Allowance.
• Additional Employee Benefits and Perks.
Working Days & Hours
• Working Days: Sunday to Thursday.
• Working Hours: 48 hours per week.