مساعد خدمات الوكالة

Job Purpose:

• Manage various operational aspects of the Facility, and Security Agency functions.

• Operate the Agency function to ensure highest service standards and adherence to timelines.

• Liaise with internal and external stakeholders on various agency transactions in the portfolio.

• Manage and monitor the allocated client’s/agency agreements and tasks.

• Report directly to Agency Head.

  Key Result Areas:

• Successfully manage Shorouq platform based structured trade transactions including transaction processing and monitoring ensuring adherence to turnaround timelines without any errors

• Review and negotiate all structured trade documents from an Agency standpoint with the client on behalf of the lenders

• Prepare adequate tracking models for each Shorouq transaction and ensure regular update and improvements

• Coordinate with parties on document execution, CP/CS Satisfaction & successful utilization

• Tracking stressed loans under Agency management ensuring timely monitoring of key issues, regular updates to the lenders and other relevant parties, coordinating with lawyers and lenders for distribution of information

• Monitor and manage the Agency related functions for key client related mandates

• Facilitate waiver and amendments for borrowers and direct the bank group as applicable under the specific facility documentation

• Monitor Information Undertakings and Financial Covenants to ensure documentation compliance and escalate to concerned personnel in the event of a discrepancy or delay

• Maintain Security in various facilities in various capacities, including renewals, expiries, lodgments and retrievals.

• Coordinate All Party/Lender meetings / calls as appropriate and prepare minutes of meeting and present to Unit Head and circulate it post discussions

• Coordinate with External Legal counsels, Internal Legal Counsel, Compliance and Stressed Asset Unit to manage all legal and enforcements issues w.r.t accounts and securities.

• Liaise regularly with various internal departments (i.e. FTC, Credit OPS, Payments division, Compliance, Relationship, Risk etc.) and manage enquiries pertaining to transactions

• Updating KYC in various accounts and fulfill all compliance/regulatory requirements

• Continuously improve and recommend improvements in policies and procedures for the unit.

  Knowledge, Skills and Experience

• Graduate with experience in Corporate Banking including preferably 1 year in Agency role

• Job holder must have documentation skills to interpret LMA standard documentation

• Knowledge of Operations to have control of the transaction flow.

• Strong communication skills with an ability to converse well with Borrowers, Lenders and external and internal stakeholders.

• Self-motivated and ambitious with problem solving ability and excellent business analytical skills.

• Should be proficient with MS Office (i.e. Excel, PowerPoint) and should process an eye for detail.

• Ability to work in a team, independently when required, when under pressure, adhering to tough deadlines