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Associate, Agency Services

  • Mashreq
  • Dubai, United Arab Emirates
  • Posted 18 Oct
  • Verified source
Job type
—
Work mode
—
Seniority
—
Salary
Not stated

Summary

Mashreq is hiring an Associate for its Agency Services function within Corporate and Investment Banking. The role manages facility and security agency activities, including structured trade transaction processing, document review, covenant monitoring, security tracking, and coordination with borrowers, lenders, legal counsel, and internal teams. Applicants should be graduates with corporate banking experience; one year in an agency role is preferred. Familiarity with LMA documentation, operations, and MS Office is required.

The posting

As published on mashreq.com. Pulled from the employer's site and shown as they wrote it.

Job Purpose:

  • Manage various operational aspects of the Facility, and Security Agency functions.

  • Operate the Agency function to ensure highest service standards and adherence to timelines.

  • Liaise with internal and external stakeholders on various agency transactions in the portfolio.

  • Manage and monitor the allocated client’s/agency agreements and tasks.

  • Report directly to Agency Head.

    Key Result Areas:

  • Successfully manage Shorouq platform based structured trade transactions including transaction processing and monitoring ensuring adherence to turnaround timelines without any errors

  • Review and negotiate all structured trade documents from an Agency standpoint with the client on behalf of the lenders

  • Prepare adequate tracking models for each Shorouq transaction and ensure regular update and improvements

  • Coordinate with parties on document execution, CP/CS Satisfaction & successful utilization

  • Tracking stressed loans under Agency management ensuring timely monitoring of key issues, regular updates to the lenders and other relevant parties, coordinating with lawyers and lenders for distribution of information

  • Monitor and manage the Agency related functions for key client related mandates

  • Facilitate waiver and amendments for borrowers and direct the bank group as applicable under the specific facility documentation

  • Monitor Information Undertakings and Financial Covenants to ensure documentation compliance and escalate to concerned personnel in the event of a discrepancy or delay

  • Maintain Security in various facilities in various capacities, including renewals, expiries, lodgments and retrievals.

  • Coordinate All Party/Lender meetings / calls as appropriate and prepare minutes of meeting and present to Unit Head and circulate it post discussions

  • Coordinate with External Legal counsels, Internal Legal Counsel, Compliance and Stressed Asset Unit to manage all legal and enforcements issues w.r.t accounts and securities.

  • Liaise regularly with various internal departments (i.e. FTC, Credit OPS, Payments division, Compliance, Relationship, Risk etc.) and manage enquiries pertaining to transactions

  • Updating KYC in various accounts and fulfill all compliance/regulatory requirements

  • Continuously improve and recommend improvements in policies and procedures for the unit.

    Knowledge, Skills and Experience

  • Graduate with experience in Corporate Banking including preferably 1 year in Agency role

  • Job holder must have documentation skills to interpret LMA standard documentation

  • Knowledge of Operations to have control of the transaction flow.

  • Strong communication skills with an ability to converse well with Borrowers, Lenders and external and internal stakeholders.

  • Self-motivated and ambitious with problem solving ability and excellent business analytical skills.

  • Should be proficient with MS Office (i.e. Excel, PowerPoint) and should process an eye for detail.

  • Ability to work in a team, independently when required, when under pressure, adhering to tough deadlines

View the original posting

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Closes in

4422days1144hrs5544min2244sec

Closes next month, Monday, November 30 · 4:00 AM UAE time.

Monday, November 30 · 4:00 AM UAE time

Posted Oct 18, 2026Nov 30, 2026

Skills

  • AML/CFT
  • KYC & Due Diligence
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint

Mashreq

Banking and finance

All jobs at Mashreq

ReferenceGH 146F CBEC 3458

Always check the employer's original posting for details.

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