ملخص الوظيفة
تعمل ألفردان للسيارات على بناء قاعدة من المرشحين لوظيفة مستشار خدمة السيارات في الدوحة، قطر. تشمل المهام استقبال العملاء وفهم مشكلات المركبات واحتياجات الصيانة، وتنظيم مواعيد الخدمة، وإطلاع العملاء على مستجدات الإصلاح والتكاليف والمدة المتوقعة. ويتولى المستشار أيضاً متابعة رضا العملاء واقتراح الخدمات أو باقات الصيانة المناسبة. يُشترط وجود خبرة سابقة في قطاع السيارات، ومهارات تواصل وخدمة عملاء قوية، ومعرفة بأنظمة المركبات وأدوات التشخيص.
نص الإعلان
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Join Our Talent Pool | Automotive Service Advisors
At Alfardan Automotive, we are always interested in connecting with customer-focused professionals who are passionate about delivering exceptional automotive service experiences.
We are currently building our talent pool for Automotive Service Advisors who can serve as trusted advisors to our valued customers, ensuring a seamless journey from vehicle intake to service completion.
Job Responsibility:
- Greet customers and provide them with a positive service experience
- Consult with customers about their vehicle issues and maintenance needs
- Schedule service appointments and manage service bookings
- Communicate with customers about the status of their vehicle repairs
- Provide accurate estimates for service costs and timelines
- Upsell additional services or maintenance packages as needed
- Ensure customer satisfaction and address any concerns or issues promptly
Candidate Requirements:
- Previous experience in a similar role in the automotive industry
- Strong communication and customer service skills
- Knowledge of vehicle maintenance and repair processes
- Ability to multitask and prioritize in a fast-paced environment
- Sales skills and ability to upsell services
- Familiarity with automotive systems and diagnostic tools
Job Details
Posted Date:
2026-09-14
Job Location:
Qatar - Doha
Job Role:
Other
Preferred Candidate
Career Level:
Mid Career