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Who We Are

Citi Commercial Bank (CCB) partners with mid-market and fast growth businesses across the world, especially with clients with international presence and aspirations. CCB Middle East & Africa cluster covers the U.A.E., Turkey, Israel, South Africa, Nigeria, Kenya, and Egypt. It is one of the largest business clusters for CCB in EMEA, and a strategic growth market for CCB globally. Cash management solutions are a core part of the business’ strategy and are expected to continue driving the cluster’s expansion. The CCB The Middle East & Africa Cash Management Sales Officer will be focused on working closely with Commercial Banking Relationship Managers (RM) to grow Cash revenues, leveraging Citi’s global network. With complex Cash solution capabilities and solution centric sales, CCB Middle East & Africa will continue to attract a sizeable number of new client relationships to the franchise, while managing its existing portfolio.

Key Outline

The key outline of this role is to help nurture the growth of Transaction banking & Trade revenues for Internationally parented CCB clients with subsidiaries in the MEA Region. An ongoing commitment to identify new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation. This is an experienced individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands along with an eye to engage & turbo charge the network.

Role Profile:

Core Responsibilities:

• Make Citi the go to international banking partner for our client segments.
• Identify client challenges and provide holistic treasury solutions allowing clients to grow faster and become more efficient.
• Build a pipeline in partnership with the Global Relationship team, MEA Subsidiary relationship team and Product teams to drive conversion of deals through participation in client pitches and RFPs.
• Regular tracking of deal pipeline and review of implementation and revenue realization.
• Foster productive working relationships with partner groups across regional/global product teams, and work with the broader coverage and Product teams to build solutions based on clients’ needs.
• Proactively working with RMs to drive business growth, owning Cash deals from origination to execution. Being the primary point of contact for Cash matters to Middle East & Africa clients.
• Identify cross-regional client and industry segments with potential Cash opportunities and structure product solutions specific to the client/industry segment.
• Lead initiatives including events that facilitate Citi Services Solutions in deepening client relationships, strengthen Citi brand as an industry thought leader, etc. Contribute to growing the CCB Middle East & Africa business through strategic thinking and taking-on special projects.
• Work with Citi Services teams across product, sales and implementation to own the execution of the deals won.
• Increasing customer volumes/revenues in a dynamic and evolving environment.
• Feedback loop for Product, Technology & Ops for continuous improvements/enhancements to improve customer experience and share of wallet.

Skills

• Interpersonal and communication skills for effective presentations, pitches and conversions.
• Ability to quickly identify problems and solutions leveraging Transaction banking & Trade product propositions, business drivers, policies, customer needs and market trends
• Ability to create long term, positive trust and advisory based relationships will all the customers in the portfolio.
• Demonstrate thought leadership and vision for future planning and growth.
• Open-mindedness to evaluate various alternative solutions to customer needs.
• Knowledge of and keen interest to learn further about regulations, market practices and bank operations.

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

Please let us know if you require any accommodations during the interview process and review Accessibility at Citi.

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Job Family Group:

Commercial and Business Sales

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Job Family:

Commercial Product Sales

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.