مدير تطوير الأعمال

To manage and execute all tasks related to tenders and bids through the Etimad platform and similar e-procurement systems, ensure compliance with government sector requirements, oversee the framework agreement for government vehicle insurance through the e-market (including all related processes and payments), and provide direct support and follow-up with the company’s direct clients to ensure satisfaction and achieve sales targets.

Responsibilities:

· Tenders & Bidding Management (Etimad and other platforms)

· Monitor published tenders and bidding opportunities on Etimad and other relevant platforms.

· Review tender documents, requirements, and terms of reference to ensure alignment with the company’s products and services.

· Coordinate the preparation of technical and financial proposals with the relevant departments (technical, finance, legal).

· Submit proposals through the e-platforms within required deadlines.

· Handle all official correspondence and clarifications related to tenders.

· Follow up on bid status and respond to inquiries or additional requirements.

· Provide periodic reports to management on submitted tenders, outcomes, and win rates.

E-Market Management – Framework Agreement for Government Vehicle Insurance

· 1. Manage all requests and bidding opportunities related to the framework agreement via the e-market.

· 2. Ensure accurate and timely preparation and submission of offers under the framework agreement.

· 3. Follow up on purchase orders and verify alignment with submitted proposals.

· 4. Coordinate issuance of insurance policies for government vehicles, ensuring accuracy and prompt delivery.

· 5. Monitor and follow up on due payments to ensure timely collection.

· 6. Prepare regular reports on business volume executed under the framework agreement and compliance status.

· 7. Liaise with government entities to resolve issues or address feedback.

Direct Clients Management

· 1. Receive direct clients (individuals and corporates) and present insurance products and services.

· 2. Prepare quotations and explain policy coverage details.

· 3. Follow up on client requests until policy issuance and provide renewal support.

· 4. Handle client complaints and coordinate resolutions with relevant departments.

· 5. Build and maintain strong client relationships to ensure satisfaction and loyalty.

· 6. Provide periodic reports on direct sales volume and renewal rates.

Administrative Duties

· 1. Coordinate with the sales department to update the database of tenders and clients.

· 2. Prepare monthly performance reports including (number of tenders, business volume, new clients, win rate, client satisfaction rate).

· 3. Contribute to improving bidding and sales strategies based on past experiences.

· 4. Ensure compliance with the regulations of the IA and other relevant authorities.

Requirements

· Bachelor’s degree in Business Administration, Insurance, Finance, or related field.

· 2–3 years of experience in insurance or government tenders management.

· Solid knowledge of the Etimad platform, e-market (framework agreement), and e-bidding systems.

· Strong communication and relationship management skills.

· Strong MS Office and data management skills.