موظف تطوير الأعمال – القطاع الحكومي

To manage and execute all tasks related to tenders and bids through the Etimad platform and similar e-procurement systems, ensure compliance with government sector requirements, oversee the framework agreement for government vehicle insurance through the e-market (including all related processes and payments), and provide direct support and follow-up with the company’s direct clients to ensure satisfaction and achieve sales targets.

Responsibilities:

• Tenders & Bidding Management (Etimad and other platforms)
• Monitor published tenders and bidding opportunities on Etimad and other relevant platforms.
• Review tender documents, requirements, and terms of reference to ensure alignment with the company’s products and services.
• Coordinate the preparation of technical and financial proposals with the relevant departments (technical, finance, legal).
• Submit proposals through the e-platforms within required deadlines.
• Handle all official correspondence and clarifications related to tenders.
• Follow up on bid status and respond to inquiries or additional requirements.
• Provide periodic reports to management on submitted tenders, outcomes, and win rates.

E-Market Management – Framework Agreement for Government Vehicle Insurance

• 1. Manage all requests and bidding opportunities related to the framework agreement via the e-market.
• 2. Ensure accurate and timely preparation and submission of offers under the framework agreement.
• 3. Follow up on purchase orders and verify alignment with submitted proposals.
• 4. Coordinate issuance of insurance policies for government vehicles, ensuring accuracy and prompt delivery.
• 5. Monitor and follow up on due payments to ensure timely collection.
• 6. Prepare regular reports on business volume executed under the framework agreement and compliance status.
• 7. Liaise with government entities to resolve issues or address feedback.

Direct Clients Management

• 1. Receive direct clients (individuals and corporates) and present insurance products and services.
• 2. Prepare quotations and explain policy coverage details.
• 3. Follow up on client requests until policy issuance and provide renewal support.
• 4. Handle client complaints and coordinate resolutions with relevant departments.
• 5. Build and maintain strong client relationships to ensure satisfaction and loyalty.
• 6. Provide periodic reports on direct sales volume and renewal rates.

Administrative Duties

• 1. Coordinate with the sales department to update the database of tenders and clients.
• 2. Prepare monthly performance reports including (number of tenders, business volume, new clients, win rate, client satisfaction rate).
• 3. Contribute to improving bidding and sales strategies based on past experiences.
• 4. Ensure compliance with the regulations of the IA and other relevant authorities.

Requirements

• Bachelor’s degree in Business Administration, Insurance, Finance, or related field.
• 2–3 years of experience in insurance or government tenders management.
• Solid knowledge of the Etimad platform, e-market (framework agreement), and e-bidding systems.
• Strong communication and relationship management skills.
• Strong MS Office and data management skills.