موظف مركز اتصال وخدمة متعاملين

Department: Admission and Registration Unit.

Campus : Abu Dhabi

Qualification: Bachelor Degree

Experience: 2 Years call center /customer service Experience (Experience of UAE is a plus)

Job Description:

- Provides information related to policies and conditions for the admission of new students at the university.

- Update knowledge and provide information relating to the university (specialization, fees, etc.).

- Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. …)

- Follow-up student’s queries and communicate to the students via email.

- Prepares daily and monthly reports as needed and report to Deputy General Register.

- Records all inquiries and maintain proper documentation.

- Responsible to contact with students who have dropped out.

- Responsible to conduct surveys relates AAU programs & services.

- Other duties as assigned by the General Register.

General Conditions:

- Proficiency in English language, spoken and written.

- Proficiency in Arabic language, spoken and written.

- Enthusiastic fresh graduates can also apply.

- Good command on computer skills, particularly MS office programs

- Ability to manage conditional information is a must.

- Excellent interpersonal & verbal communication.

- Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.