موظف مبيعات الشوكولاتة

PURPOSE OF DUTY:

To provide an exceptional customer experience by delivering knowledgeable, warm, and engaging service while promoting and selling premium chocolate products and gifts in alignment with brand values.

JOB DUTIES AND RESPONSIBILITIES:

• Greet customers with a welcoming attitude and build meaningful client relationships to ensure return visits.
• Present the brand story and product attributes clearly and enthusiastically.
• Assist customers in selecting products based on their preferences, events, or gifting needs.
• Handle cash, POS systems, and manage accurate transactions.
• Package products beautifully and according to brand presentation standards.
• Monitor stock levels, conduct regular stock counts, and ensure correct product display.
• Maintain cleanliness and aesthetics of the boutique according to hygiene and brand guidelines.
• Upsell seasonal promotions and limited-edition items to meet sales targets.
• Support events, tastings, and new product launches within the retail space.
• Provide feedback from customers to support continuous improvement in service and offerings.

Requirements

JOB ROLE SPECIFICATIONS:

Education & Certifications:

• High school diploma or equivalent; diploma in hospitality or retail is an advantage.

Experience:

• Minimum 1–2 years’ experience in retail sales, preferably in luxury goods, chocolate, or gourmet food.

Skills:

• Strong interpersonal and customer service skills.
• Fluent in English (Arabic is a plus).
• Presentable and professional appearance.
• Basic understanding of product knowledge, merchandising, and boutique operations.
• Passion for chocolate and luxury hospitality is highly desirable.