Summary
Al Khozama Investment is hiring a Chocolate Sales Associate in Riyadh to serve customers and sell premium chocolate products and gifts. The role includes explaining the brand and products, helping customers choose items, processing transactions, packaging purchases, and maintaining displays and stock. The associate will also support promotions, events, tastings, and product launches. Applicants should have a high school diploma and 1–2 years of retail sales experience; fluent English is required, and Arabic is an advantage.
The posting
As published on alkhozama.com. Pulled from the employer's site and shown as they wrote it.
PURPOSE OF DUTY:
To provide an exceptional customer experience by delivering knowledgeable, warm, and engaging service while promoting and selling premium chocolate products and gifts in alignment with brand values.
JOB DUTIES AND RESPONSIBILITIES:
- Greet customers with a welcoming attitude and build meaningful client relationships to ensure return visits.
- Present the brand story and product attributes clearly and enthusiastically.
- Assist customers in selecting products based on their preferences, events, or gifting needs.
- Handle cash, POS systems, and manage accurate transactions.
- Package products beautifully and according to brand presentation standards.
- Monitor stock levels, conduct regular stock counts, and ensure correct product display.
- Maintain cleanliness and aesthetics of the boutique according to hygiene and brand guidelines.
- Upsell seasonal promotions and limited-edition items to meet sales targets.
- Support events, tastings, and new product launches within the retail space.
- Provide feedback from customers to support continuous improvement in service and offerings.
Requirements
JOB ROLE SPECIFICATIONS:
Education & Certifications:
- High school diploma or equivalent; diploma in hospitality or retail is an advantage.
Experience:
- Minimum 1–2 years’ experience in retail sales, preferably in luxury goods, chocolate, or gourmet food.
Skills:
- Strong interpersonal and customer service skills.
- Fluent in English (Arabic is a plus).
- Presentable and professional appearance.
- Basic understanding of product knowledge, merchandising, and boutique operations.
- Passion for chocolate and luxury hospitality is highly desirable.