منسق عيادة

Clinic Coordinator (Male)

Department: Clinical Operations / Nursing / Medical Services

Reports To: Clinical Manager / Director of Nursing / Medical Director

Employment Type: Full-time

Location: Abudhabi

Languages: Hindi/Urdu and Arabic

Experience: Relevant experience in Hospital/Clinic

Job Summary

The Clinical Coordinator is responsible for coordinating day-to-day clinical operations, ensuring effective patient flow, supporting healthcare professionals, and maintaining high standards of patient care, safety, and regulatory compliance. The role involves coordinating between clinical teams, patients, physicians, administration, and other departments to ensure efficient delivery of healthcare services.

Key Responsibilities

• Coordinate daily clinical activities and ensure smooth functioning of clinical services.
• Monitor patient appointments, admissions, transfers, procedures, and follow-up activities.
• Coordinate communication between physicians, nurses, allied health professionals, patients, and administrative teams.
• Ensure appropriate staffing and allocation of clinical resources according to operational requirements.
• Monitor patient flow and assist in resolving delays, scheduling issues, and operational concerns.
• Support physicians and clinical staff in coordinating consultations, investigations, procedures, and treatment plans.
• Ensure clinical documentation, patient records, and reports are complete, accurate, and maintained appropriately.
• Monitor compliance with clinical policies, procedures, infection prevention standards, and patient safety requirements.
• Assist with implementation and monitoring of quality improvement initiatives.
• Identify clinical and operational issues and escalate them to the appropriate manager when required.
• Coordinate multidisciplinary meetings, case discussions, and clinical activities as applicable.
• Assist with staff orientation, training, competency assessments, and continuing education activities.
• Monitor clinical supplies, equipment availability, and other resources required for patient care.
• Support incident reporting, investigation, and corrective/preventive actions.
• Maintain patient confidentiality and ensure compliance with applicable healthcare regulations and organizational policies.
• Prepare clinical activity reports, statistics, audits, and performance reports as required.
• Participate in internal audits, accreditation activities, quality programs, and regulatory inspections.
• Promote effective teamwork, professional communication, and a patient-centered approach.
• Perform other duties related to clinical coordination as assigned by management.

Qualifications

• Bachelor's degree, Healthcare Management, Allied Health, or a related clinical discipline.
• Valid professional license/registration where applicable.
• Previous experience in a clinical coordination, nursing, healthcare operations, or supervisory role is preferred.
• Experience in a hospital, medical center, clinic, or healthcare organization.
• Knowledge of healthcare quality standards, patient safety, infection control, and clinical documentation requirements.

Skills and Competencies

• Strong clinical and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to coordinate multiple clinical activities simultaneously.
• Strong leadership and problem-solving abilities.
• Good understanding of patient safety and quality improvement principles.
• Ability to work effectively with multidisciplinary teams.
• Proficiency in electronic medical records and healthcare information systems.
• Strong attention to detail and documentation skills.
• Ability to manage confidential patient information appropriately.
• Good time-management and prioritization skills.
• Ability to remain calm and effective in a fast-paced clinical environment.

Key Performance Indicators

• Efficient patient flow and coordination of clinical services.
• Timely completion and accuracy of clinical documentation.
• Compliance with clinical policies, safety standards, and regulatory requirements.
• Patient satisfaction and service quality.
• Effective utilization of clinical staff and resources.
• Timely resolution and escalation of clinical/operational issues.
• Participation in quality improvement and audit activities.

Working Conditions

The Clinical Coordinator works in a clinical healthcare environment and may be required to coordinate with multiple departments and healthcare professionals. Depending on the organization and service requirements, the position may involve shift work, weekends, or on-call responsibilities.