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Brief Description

An Assistant - CDM typically supports the central delivery team in coordinating and managing the delivery system and services. Oversees the planning and execution of customer deliveries, ensuring efficient and timely service.

Goals

Optimize delivery operations, minimize delivery times, and enhance customer satisfaction.

Job Description

The Assistant - CDM is responsible for managing the planning and execution of customer deliveries. This includes coordinating delivery schedules, optimizing delivery routes, and ensuring that deliveries are made on time. The officer also monitors delivery performance metrics, identifies areas for improvement, and implements strategies to enhance delivery efficiency and customer satisfaction.

Key Tasks

Coordinate delivery schedules and optimize delivery routes.
Ensure that deliveries are made on time and in full.
Monitor delivery performance metrics and identify areas for improvement.
Implement strategies to enhance delivery efficiency and customer satisfaction.
Collaborate with internal teams to ensure smooth delivery operations.

Educational Requirements

Bachelor's degree in business, logistics, or a related field.

Previous experience in delivery management is required.