مدير التسليم

Key Responsibilities :

• Manage the end-to-end demand lifecycle, including demand intake, resource planning, capacity management, forecasting, and fulfillment while ensuring optimal utilization of resources across projects.

• Develop and maintain short-term and long-term demand forecasts by analyzing project pipelines, business opportunities, resource capacity, and market trends to support informed decision-making.

• Drive margin improvement initiatives by monitoring resource costs, utilization, project profitability, and revenue performance, while working closely with delivery and finance teams to achieve business targets.

• Lead effort estimation, resource estimation, and workforce planning activities for new opportunities, project extensions, and change requests, ensuring accurate planning and successful project execution.

• Act as a key interface between clients, business teams, and delivery stakeholders to understand resource requirements, address staffing needs, manage escalations, and maintain strong client relationships.

• Support strategic planning activities through workforce modeling, capacity planning, demand-supply analysis, risk assessment, and recommendations that align with organizational growth objectives.

• Establish and maintain accurate demand, allocation, utilization, forecasting, and financial data while generating MIS reports, dashboards, and executive-level insights for leadership review.

• Continuously identify opportunities for process improvement, operational excellence, and data-driven decision-making to enhance overall demand management effectiveness.

Required Skills :

• Demand Management & Workforce Planning
• Forecasting & Capacity Management
• Margin & Profitability Management
• Effort and Resource Estimation
• Client & Stakeholder Management
• Strategic Planning & Decision Making
• Data Management, MIS & Analytics
• Advanced Excel, Power BI, and Reporting Tools
• Strong Communication and Presentation Skills