الملخص
تعلن Michelin عن وظيفة مستشار امتياز تجاري في القاهرة، مصر. يركز الدور على تنمية محفظة الأعمال من خلال بيع المنتجات والخدمات والحلول وإدارة حسابات العملاء وعلاقاتهم. وتشمل المسؤوليات التعامل مع طلبات العملاء، وإعداد عروض المبيعات، واستكشاف فرص جديدة ومتابعة اتجاهات السوق، وحضور فعاليات القطاع عند الحاجة. يُتوقع توفر خبرة في علاقات خدمة العملاء أو إدارة الحسابات أو المشاريع، إلى جانب بناء العلاقات وإدارة المواعيد والتسليمات.
نص الإعلان
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Franchise Consultant
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This job will be based in Cairo, Egypt.
Mission:
Develop business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Professional End User, Dealer)
Key Expectations:
- Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
- Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
- Capture, manage & answer customer request/claim
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
- Prepare and present sales information and effective proposal for customer during renewal or new initiatives
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
KEY EXPERIENCES IN:
- Working with customers (Customer Service Relationship)
- Project or account management (Account Management or project Management)
- Building relationship (Networking)
- Managing deliverables and deadlines (Opportunity Management)