Summary
Michelin is hiring a Franchise Consultant based in Cairo, Egypt. The role develops a business portfolio by selling products, services, or solutions and managing client accounts and relationships. Duties include responding to customer requests, preparing sales proposals, identifying leads, monitoring market trends, and attending client or industry events. Experience in customer service relationships, account or project management, networking, and managing deliverables and deadlines is expected.
The posting
As published on michelin.com. Pulled from the employer's site and shown as they wrote it.
Franchise Consultant
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This job will be based in Cairo, Egypt.
Mission:
Develop business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Professional End User, Dealer)
Key Expectations:
- Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
- Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
- Capture, manage & answer customer request/claim
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
- Prepare and present sales information and effective proposal for customer during renewal or new initiatives
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
KEY EXPERIENCES IN:
- Working with customers (Customer Service Relationship)
- Project or account management (Account Management or project Management)
- Building relationship (Networking)
- Managing deliverables and deadlines (Opportunity Management)