الملخص
تعلن Hyatt عن وظيفة منسق تدبير فندقي في فندق Andaz Dubai The Palm بدبي. يتولى شاغل الوظيفة تنسيق العمليات اليومية، ومتابعة حالة الغرف وتوزيعها وطلبات النزلاء، والتواصل مع الأقسام المعنية، ومنها الاستقبال والهندسة. وتشمل المهام حفظ السجلات والتقارير ومتابعة طلبات الصيانة ودعم فريق التدبير الفندقي خلال فترات العمل المكثف ووصول كبار الشخصيات. يُشترط توفر خبرة في تنسيق التدبير الفندقي أو العمل المكتبي في فندق من فئة 4 أو 5 نجوم، إلى جانب مهارات تواصل وتنظيم قوية وإجادة Microsoft Office.
نص الإعلان
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- Coordinate daily housekeeping operations and ensure effective communication with all relevant departments.
- Monitor and follow up on room status, room assignments, priorities, and special requests.
- Coordinate guest requests and ensure timely follow-up and closure.
- Maintain accurate records, reports, logs, and departmental documentation.
- Communicate room discrepancies and operational updates with Front Office and relevant departments.
- Coordinate with Engineering regarding maintenance issues and follow up until completion.
- Handle telephone calls, messages, and guest/colleague requests professionally and efficiently.
- Support Team Leaders and Housekeeping management with daily operational requirements.
- Ensure all requests and follow-ups are recorded and actioned within the required timeframe.
- Assist in maintaining departmental standards, procedures, and Andaz service expectations.
- Handle guest information and departmental communication with confidentiality and professionalism.
- Support the team during high occupancy, VIP arrivals, events, and other operationally demanding periods.
- Previous experience in a Housekeeping Coordinator / Desk Coordinator / Housekeeping Office role in a 4- or 5-star hotel.
- Strong communication and coordination skills.
- Good knowledge of hotel operations and housekeeping procedures.
- Excellent organizational and follow-up skills.
- Ability to multitask and prioritize in a fast-paced hotel environment.
- Proficiency in Microsoft Office.
- Professional telephone and interpersonal skills.
- Ability to work effectively as part of a diverse and multicultural team.